莫里斯旅館(Morris Guest House)

我的住宿體驗很好，他們需要在桌架上添加夜燈，並為客人提供洗布和毛巾，這些都應該包括在內，就像所有酒店一樣，除此之外，它令人愉快、安靜和舒適，如果您打算入住，我會推薦給朋友和家人如果您不想省幾塊錢，可以度過一個週末

我根據房間的照片和我讀到的好評數量在莫里斯賓館預訂了房間。這個地方的現實讓我想知道我在各個酒店預訂網站上看到的評論有多少是假的。經過一整天的旅行，我到達時非常疲憊，我看到的第一件事就是一隻大老鼠從前面的樓梯上跑下來。當我撥打所提供的電話號碼以獲取打開前門的密碼時，由於我第一次沒有正確輸入密碼，電話中的匿名聲音變得很惱火。當我進入我的房間時，它看起來與您在清單中看到的照片完全不同。房間非常簡陋、破舊，床上沒有被子，只有一張床單。現場沒有工作人員 - 沒有一個人可以給我毯子或回答任何問題。在房源中，它提到了「共用浴室」——我對此感到滿意，直到我發現浴室只是一個廁所，使得我在住宿期間無法洗澡。我並沒有期待什麼奇特的東西，但從照片來看，我期待的是一個明亮、令人愉快的地方。我所經歷的感覺就像是一個非常令人毛骨悚然、破舊的福利酒店。最後一根稻草是注意到我房間門上的窺視孔裡塞滿了一疊衛生紙，上面有棕色污跡。我很遺憾沒有拍我房間的照片，但我確實拍了一張我提供的窗外景色的照片。我在預訂 6 晚的房間時犯了一個巨大的錯誤。我對這個地方感到非常不安，我立即打電話說我不能留在那裡並需要退款。我願意支付一晚的費用，但需要退款另外 5 晚的費用。電話裡的聲音告訴我這是不可能的——它是不可退款的。整個體驗是一次非常令人沮喪的浪費金錢。

It was the worst place ever code to door did not work was in the hallway for almost a hour and it happen 2 more times while the staff sat there and watched they were very rude to me and my husband the bathroom and shower is in the hallway and the is alot of drug activités

Quedé sorprendida cuando llegué y no me dejaron entrar. No fueron para nada comprensibles con que yo no sabía cómo manejar la reservación. Me dejaron afuera esperando, sin comprender que la zona es peligrosa yo estaba sola y muy asustada. Para lo peor, cuando llegué me decían que el pago no se había hecho, pero por la mañana me dijeron que ya habían cobrado y no habían reembolsos. Cómo es eso posible? Gracias a su incomprensión pasé la peor experiencia buscando otro hotel en el Bronx. Muchas gracias por conbrarme de nada!!!

Remote Controler for the television Wasnt in the room not did front desk knew what housekeeping did with. There was a patch of the wall that needed to be touched up and the door looked a bit dirty but overall front desk tried his best to aid me in search for the remote controller.

Bien

The worst people to deal with! My work trip got cancelled and I have asked for a partial refund and straight away they said no!!! Criminals!!! They are keeping the entire money without even trying to negotiate Don't deal with these guys, now I am burnt with 400 euros!!!

My flight was canceled due to weather. I decided I couldn’t stay on the floor of the airport. I booked the first hotel I found. I travelled 3 hours by subway to the hotel. There was no hotel. There is no real address. It is in a neighborhood on Morris Ave in the Bronx. There are all tenement style houses. I think I found it. It had a lock box by the door. I called for the code. Left a message. No reply. The street is piled with garbage and there are rats running around the garbage. The neighbor is very seedy. I was accosted by beggars and crack people. I decided it would be safer to leave than sleep on the doorsteps. I call Morris Guest House after 9am that morning. The manager said he tried to call me several times however, he had the wrong number. I didn’t give my phone number to Super.com, so any phone number he would have had would be from caller ID on the phone message which was my phone. My phone showed no incoming calls from Morris Guest House. He refused to refund my stay and stuck to the phone story. Super.com was no help either. They said they can only refund if the Morris Guest House approves it. I can’t tell you about inside of the Morris Guest house. I never got to see it. You may notice there are no photos of the outside of the house on their website. I would look at the reviews to see the what the outside looks like. What hotel does not give their address? My advice. Do not book or go to Morris Guest house!

Great customer service and treatment, very safe place to be and walk. One of my favorite experiences at Bronx!!!