ROSE HOTEL BRONX

I give it one star because of Jennifer, who was extremely nice and tried her best to be accommodating. However, my partner and I made reservations for Saturday into Sunday on *******. We arrived very early Saturday morning around 3am, after coming from a party out in Queens. The Indian guy at the desk would not let us check-in, stating check in time was at 2pm. In order for us to check in even with our already PAID RESERVATIONS, he made us pay an extra $180 in cash. To top it off, the shower and floors were dirty. There were little flies all over the room and the couple next door was blasting music before 7am. Coupled along with them screaming and arguing. This place is more like a shelter.

One staff member at this property was friendly and helpful; encounters with other staff members were poor. They were aloof and indifferent. When asking staff if I could change the type of bed prior to check-in, I was simply told "go online." The requirement to rekey entry card every 12 hours and the sign that said that the hotel offers hourly rates did not make me feel comfortable. I found the arrival process to be strange, and I could not figure out how to enter the hotel as there was no prior communication about it. The room was much smaller than anticipated, as I could not walk between the bed and wall. The Rose Hotel will not be a choice of mine in the future.

Great stay – highly recommended! We were positively surprised by this hotel in the Bronx. The place was very clean and well-maintained, which really made us feel comfortable. The location was also great although it was occasionally a bit noisy, it wasn’t a big issue at all. Don’t let any worries about the area stop you everyone we met was super friendly, and we always felt safe. There are also bus and subway stations nearby, and you can easily reach all major parts of the city with the 2 or 5 train. Overall, I’m very satisfied with our stay and would definitely book this hotel again. Highly recommend it!

It smell of **** the hole time you opened the window it was trash pile up behind. The room Infested of ants they did not clean at all. You lift the sheets up when we got there and they were stained and hairs on it. Horrible would not recommend

I don’t recommend this motel for family’s and women. Rooms look average but, they have very bad service, and bad smell, looks like this motel is not for tourists. The area is also not safe for night time travelers

Sehr nette Mitarbeiter, haben sich gut um alles gekümmert, leider nur die Gegend und die anderen Leute die dort im Hotel auch sind, sind sehr laut und das um Uhrzeiten wo man eigentlich schlafen möchte.