Days Inn by Wyndham New York Chinatown

Genial ubicación, la habitación es pequeña pero está muy bien incluso para dos; el desayuno muy bien y con buenas vistas

I had an extremely disappointing stay at this hotel due to both poor service and a serious SECURITY ISSUE. Upon check-in, I was moved to a different room, and shortly after, one of my belongings—a pair of shoes—was STOLEN. I reported it the next morning, at which point no new guests had checked into the room, meaning only the cleaner had access. I thoroughly checked my luggage and even asked the receptionist to verify, confirming the item was missing. Despite this, the hotel refused to let me review security footage, which would have clearly shown that my shoes were in the hotel. No resolution was provided during my stay, and after escalating the issue with the online booking agency, I was only offered a ridiculous compensation that didn’t even cover a third of the item's cost. The service overall was unacceptable. Breakfast consisted of a pre-packed bag with low-quality food, given at reception—no coffee, no milk, and no proper meal. To make matters worse, we weren’t even informed that there was a dining area on the top floor until the third day. Additionally, the hairdryer was not working, and the sink drainer was clogged, showing a lack of maintenance. This hotel lacks both basic service standards and proper security. I wouldn’t stay here again and definitely wouldn’t recommend it to anyone looking for a SAFE and comfortable stay.