I was really disappointed in this hotel and I'm surprised it's allowed to keep the Autograph brand. First, check in. The hotel is split between two buildings and when I asked if I was in one of the buildings with the rest of my group, the woman checking me literally rolled her eyes at me, sighed and muttered a 'yes'. Next, the public areas. I checked in at 3pm. There were piles of dirty sheets and towels in the elevator alcove on my floor. I understand it's still cleaning hours but are there not bins to place the soiled linens in? I've never seen them just piled up in the hallway at other hotels. In the evening, there were half-empty cleaning carts stashed in the stairway, so not only was it difficult to open the door but if there was an emergency and anyone was required to use the stairs, the carts would have impeded our exit. Finally, the room itself. The photos on ********** and the hotel website itself are a complete misrepresentation of the condition of this hotel. The windows were tiny with chicken wire and frosted glass totally blocking the view and mostly blocking any light from entering. The curtains were broken. There was a hole in the wall where someone kicked it in. The TV had a white line all the way across it. The sink stopper was unattached and just laying in the sink. Overall, the hotel was in a state of neglect and disrepair. For it's part, the room was pretty clean and the lobby bartenders were pleasant and efficient.
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