希爾頓新奧爾良聖查爾斯大道飯店(Hilton New Orleans/St.Charles Avenue)

It was really a bad room. It was so cold that I could not sleep. Heater was not working and there was no blanket in the room. Very disappointing. For the first night it was ok because weather was hot. But after that temperature was around 50 and very windy and room was cold. I hope I do not get sick.

It was a comfortable stay. I am disappointed that a 4-star hotel in the Central Business District of New Orleans does not offer complimentary Wi-Fi. The hotels charges $14.95 for Wi-Fi. Also there was no parking available. The only option is valet parking which is $56.

Our interaction with Ashleigh and Christian was pleasant and seamless. When asked they provided a thorough history of the Hotel & local landmarks. They are an asset to your organization.

The rooms on the picture do not match what you get! Breakfast is not included. Even you book with breakfast, they will charge you at the end of your stay! No information from front desk! Horrible experience. Never gonna stay there again! It is a scam! Be careful!

I have stayed here on several occasions and really do like this hotel. I was very disappointed with my stay this time. First, my room looked like a conference room that was made into a hotel suite. Reservations were two queen beds for 4 adults. These were not queen beds. They were full size beds. The floor squeaked wherever you walked. Very loud. There was no hot water. We could not cool the room off. The room is nestled right above St. Charles street so you hear ever person and every car pass. Very disappointed in this hotel. Amy Gremillion Rm 206

The hotel occupies a historical building which is amazingly beautiful, but my stay there was not comfortable. I was assigned a room that had no hot water I asked to be changed but instead they sent someone to fix the problem which it worked for one day. Finally they moved me to another room that had barbed wire on the window and the view was a dilapidated vacated building. The staff was very helpful in the ways they could and because of them I was able to endure the experience

$50 for parking is a bit much at least you can come and go as much as you like with that 50. Being a bit off the ***** made for a quieter stay.

Me encantó todo el hotel y sobretodo la ubicación.

I had high hopes about this hotel, but was disappointed from the beginning. First of all, this hotel is located on a very busy street- St Charles- plus the street car. We arrived around 6:45 PM on a Friday evening and no one was valeting or helping you park that we could see. Very limited parallel parking AND the street car driver yelling for you to get out of the way!! When we did get parked, only one person at the desk and we were 4th or 5th in line. After getting our rom key, was told to give car keys to Valet, which was obviously one person for that too. Although we booked a corner room, apparently because we were late checking in, we were given the last one available, which was on 3rd floor- overlooking St. Charles and very noisy. The street car makes a lot of noise when it passes by. The room itself was very spacious, with lots of windows, but the windows were not that useful since one wall was bricked off. This hotel is old as most are in NOLA. Lobby is beautiful and common areas are charming, but rooms are in need of an update. The beds are DOUBLE and Not Queen size. This is 2024- not 1992. My parents had a regular room- King bed on 3rd floor which was very spacious for a hotel room. Great hotel if you want an average NOLA stay, but pricey for the accommodations. I guess I expected more for $335/night with parking.