This was a really expensive apart-hotel for the quality and service. The reception and service personnel are really barebones and the entry looks like a small office building. But even if the actual room and service were good it would make sense. The third bedroom in a 3-bed apar**ent had a horrible sofa cum bed. But they were nice to get us an extra bed and also add one later. But it should not even have been required. The bed was good and firm with quality pillows and mattress. The lobby matt was coming off and I was nearly tripping there. Shocking was at this price, breakfast was also not included. The toilettries, the absence of any phones for service, the overall experience was inadequate for the price. At this price, we were expecting a lot more, also coming from Hyatt.
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