住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your input and will share your comment with the concerned department. We value your patronage and hope to have the opportunity to exceed your expectations in the future.Best regards,George Ghattas.General Manager.
Brent Joseph
泳池和高爾夫豪華兩張雙人房
入住於 2025 年 9 月
好友出遊
16 則評論
10/10
超棒
發布於 2025 年 10 月 11 日
The hotel was very delightful! The staff were helpful and the facilitates were immaculate. Overall, it was a nice place. Try the pool, Asian restaurant, and mini beach!
翻譯
住宿方回覆: Dear Brent, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Our team works hard to provide a memorable experience for our guests, and we're delighted to know we succeeded with you. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,George Ghattas.General Manager.
住宿方回覆: Dear Olivaaa, We are truly grateful for your glowing review! It warms our hearts to know that you had such a wonderful time at our hotel. Providing excellent service and creating positive memories for our guests is our top priority. Your kind words motivate us to continue delivering exceptional experiences. We hope to have the pleasure of hosting you again soon.Best regards,Christine Akmal.Director of Marketing Communication.
住宿方回覆: Dear Valued Guest, We are overjoyed to read your positive review! It's fantastic to know that you had a great experience at our hotel. Our team takes pride in ensuring our guests have a comfortable and enjoyable stay. Your feedback is greatly appreciated and serves as a testament to our commitment to excellence. Thank you for choosing us, and we look forward to the opportunity to serve you again.Sincerely, Christine Akmal.Director of Marketing Communication.
住宿方回覆: Dear Houtianliming,We are delighted to read your positive feedback about your recent stay with us. It's always a pleasure to know that our guests had a wonderful experience. We appreciate your kind words and hope to have the opportunity to host you again soon.Best regards, Christine Akmal.Director of Marketing Communication.
住宿方回覆: Dear Valued Guest, On behalf of our entire team, thank you for sharing your positive experience! It's rewarding to know that our efforts to provide exceptional service are recognized. We take pride in our dedicated team, and your feedback encourages us to keep delivering outstanding hospitality. We appreciate your support and hope to have the pleasure of serving you again.Best regards, Christine Akmal.Director of Marketing Communication.
訪客用戶
客房,兩張雙人床,可使用泳池,池畔
入住於 2025 年 5 月
商務出差
12 則評論
10/10
超棒
發布於 2025 年 8 月 13 日
I had an excellent experience at this hotel. The service was warm and attentive, the facilities were well-maintained, and the atmosphere made me feel relaxed and comfortable throughout my stay. Everything from the room cleanliness to the quality of amenities exceeded my expectations, making my visit truly enjoyable. I would gladly return and recommend this place to others.
翻譯
住宿方回覆: Dear Valued Guest, We are delighted to read your positive feedback about your recent stay with us. It's always a pleasure to know that our guests had a wonderful experience. We appreciate your kind words and hope to have the opportunity to host you again soon.Best regards, Christine Akmal.Director of Marketing Communication.
Aisha albanoun
泳池或高爾夫景豪華特大床房
入住於 2025 年 4 月
夫妻/情侶出遊
3 則評論
5.0/10
發布於 2025 年 6 月 3 日
J W marriott was a total disappointment in many ways, we stayed four nights in which we could not use the beach or other pool (except one) as all the time they were closed because there was weddings going on, in which the lobby the salon the room the hallway of our suite were noisy because of the wedding guests music etc
The hotel doesn’t deserve 5 stars as it needs to be renovated, the furniture was so used to the point that the shower is broken the jacuzzi in the bathroom is not working.. we didn’t enjoy our stay and definitely is not coming back
翻譯
住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your honest feedback, and we take all comments seriously. Your insights help us identify areas for improvement, and we are committed to ensuring a better experience in the future. Best regards,Christine Akmal.Director of Marketing Communication.
住宿方回覆: Dear Happytolily, Thank you for taking the time to share your positive feedback with us! It's heartening to hear that you had a great experience at our hotel. Your kind words motivate us to continually provide excellent service. We appreciate your support and look forward to welcoming you back in the future.Best regards, Christine Akmal.Director of Marketing Communication.
titw
泳池或高爾夫景豪華特大床房
入住於 2024 年 12 月
家庭出遊
70 則評論
10/10
超棒
發布於 2025 年 1 月 31 日
房間設施非常老舊。但是衞生很好,服務員態度很好,就是沒有中文服務。
住宿方回覆: Dear Titw, Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.Best regards, Christine Akmal.Director of Marketing Communication.
訪客用戶
泳池或高爾夫景豪華特大床房
入住於 2025 年 8 月
商務出差
1 則評論
10/10
超棒
發布於 2025 年 9 月 16 日
Outstanding among all. Staff ، service , guest relations... Well done team.
住宿方回覆: Dear Valued Guest, We are overjoyed to read your positive review! It's fantastic to know that you had a great experience at our hotel. Our team takes pride in ensuring our guests have a comfortable and enjoyable stay. Your feedback is greatly appreciated and serves as a testament to our commitment to excellence. Thank you for choosing us, and we look forward to the opportunity to serve you again.Sincerely, Christine Akmal.Director of Marketing Communication.
M623749****
泳池和高爾夫豪華兩張雙人房
入住於 2024 年 7 月
商務出差
7 則評論
10/10
超棒
發布於 2024 年 9 月 5 日
房間舒適,環境優美,陽台就能看到游泳池
住宿方回覆: Dear Guest, Thank you for choosing JW Marriott Cairo for your recent stay, and for sharing such a positive review! We are thrilled to learn that you enjoyed your stay with us and had a memorable experience. We hope to have the pleasure of hosting you again on your next visit to Cairo.Best regards, Christine Akmal.Director of Marketing Communication.
M10263****
泳池和高爾夫豪華兩張雙人房
入住於 2025 年 8 月
家庭出遊
23 則評論
10/10
超棒
發布於 2025 年 9 月 22 日
酒店挺好的,服務人員很熱情周到,離機場很近出行方便。
住宿方回覆: Dear Valued Guest, Thank you for your lovely feedback! We are so pleased to hear that you enjoyed your experience with us. Our dedicated team strives for excellence, and your encouragement is greatly appreciated. We can’t wait to welcome you back for another fantastic visit!Best regards, George Ghattas.General Manager.