內爾斯普雷特美居飯店(Mercure Nelspruit Hotel)
1晚
房間及房客
1 房, 2位成人, 0位兒童
位於內爾斯普雷特的所有住宿
內爾斯普雷特美居飯店
Mercure Nelspruit Hotel
Corner N4 &, Graniet St, 1200 內爾斯普雷特, 普馬蘭加省, 南非
在地圖上顯示
買貴退差價
飯店設施
室外泳池
私人停車位免費
24小時櫃檯服務
行李寄存
酒吧
餐廳
會議廳
商務中心
所有設施
住宿描述
入住內爾斯普雷特美居飯店，您即擁有探索內爾斯普雷特的地利之便。
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7.0/10
衛生程度7.0
設施7.0
位置7.0
服務7.0
全部 20 則評論
飯店周邊
機場：內爾斯普雷特機場
(7.9公里)
機場：克魯格爾普馬蘭加國際機場
(29.0公里)
在地圖上檢視
概覽
房型
房客評論
服務及設施
政策
2
標準兩張單人床房（靠近游泳池）
2張單人床
有窗
禁菸
私人洗手間
每日客房清潔
220V 電壓插座
智慧門鎖
查看空房情況
8
豪華房（帶一張雙人床）
1張雙人床
有窗
禁菸
空調
私人浴室
冰箱
電視
查看空房情況
7
標準兩張單人床房
2張單人床
有窗
禁菸
空調
私人浴室
冰箱
微波爐
查看空房情況
3
高級房，配備 1 張特大雙人床和 2 張單人床，帶陽台
1張特大雙人床 和 1張雙人床 和 2張單人床
禁菸
私人洗手間
每日客房清潔
220V 電壓插座
智慧門鎖
查看空房情況
9
高級房（帶一張雙人床和兩張單人床）
1張雙人床 和 2張單人床
有窗
禁菸
空調
私人浴室
冰箱
電視
查看空房情況
3
豪華房，配備 1 張特大雙人床，帶陽台
1張雙人床
禁菸
私人洗手間
每日客房清潔
220V 電壓插座
室內有線寬頻
查看空房情況
隱藏房型
房客評論
7/10
20條評論
真實房客評價- 衛生程度7
- 設施7
- 位置7
- 服務7
在內爾斯普雷特近似飯店的平均值
Luluja
2025 年 2 月 13 日
Very good hotel and smart
翻譯
629filipeg
2022 年 8 月 31 日
Os quartos precisam de uma boa remodelação. Bem localizado, bem ao lado do iLanga Mall, a disposição dos "apartamentos" é fenomenal, mas todo o interior é "antigo, gasto e/ou estragado". Já não ia lá há alguns anos, desde antes da pandemia, mas o novo hotel que existe bem ao lado começou a despertar-me a curiosidade para próximas deslocações. Torneiras com dificuldade de operação, o autoclismo com deficiência (que eu mesmo arranjei), cortinas e roupa de cama com manchas antigas, etc... Precisa de mais cuidado, renovação e publicidade depois, para reconquistar os antigos clientes e atrair novos. A localização é excelente, para quem "vai às compras", por exemplo.
翻譯
訪客用戶
2023 年 4 月 23 日
The appearance of the hotel has deteriorated, the receptionists don't wear any uniform or identification, there were rowdy guests who fought all night causing us loss of sleep. Bathrooms are filthy including the inner part of the toilets that don't get scrubbex nor the baths or showers with broken and rusted doors. The mini fridge has pain falling apart andis rusted, the cupboard doors are broken and sofas are colorless and they dink as you sit, the pillow cases are old and it's clear the furniture, curtains etc have not been replaced since this hotel opened. Save yourself the trouble and don't stay here if you like quality, peace of mind and safety.
翻譯
訪客用戶
2023 年 4 月 23 日
We stayed at Mercure Nelspruit from 7-8 April 2023 and we got no sleep! The following upset us: 1. Receptionist could not find our booking that was done through Bookings.com. 2. We got a room at the top and the bath was filthy and full of stains,the side of the hanging towels had dirt marks so we went back to reception and politely asked for another room. 3. The new room was now on the ground floor and it had a dirty toilet with black things on the inside, the mini fridge was broken with cracks and paint falling apart. 4. The light in the room is filled with dirt and dead bugs the sofa is old and colorless, the pillows and throws are ancient, probably never replaced since purchase. 5. There were people in the upper room loud, playing music, banging the varanda door, arguing and fighting, I tell you we felt so unsafe, I did not get any sleep. 6. People stay in the pool for as long as they like untill late night, there's just no control. 7. The shower is filthy in appearance, the door doesn't is old, broken and rusted. 8. The main door into the room had a broken handle on the inside, no lock to keep my family safe and the bed bottom was dirty and the pillows dusty. 8. No face cloths provided. I honestly don't know how this facility can be graded 3 stars by the tourism grading council because they need to go and remove those stars from this facility. The place is falling apart and what you see on the site is not what it looks like in reality, the pictures posted are old and they don't show the new reality of the hotel, right at the reception the painting of the building is falling apart and the situation is the throughout the facilities. I've stayed at this hotel multiple times, if I ever thought of going to Nelspruit Mercure was always my first choice, but I am surprised by the bad service I and my family got, I never thought that the quality of the service would degrade this much it is unbelievable.
翻譯
訪客用戶
2023 年 1 月 31 日
If you looking for a peaceful weekend get away this place is not the place. My fiancee booked for us a weekend get away for my birthday at Mercure. It's Friday night 23:47pm 14/10/2022 as I m writing this review, and we trying to sleep and there is people outside taking loud, room next door, car hooting and revving, and we have already phoned reception twice and the noise continues. What is annoying is that when we checked-in we did explain to the reception that we don't need noise, we just want to relax, but they still checked in next to us people who are busy making up and down the stairs during the night, talking and laughing. They have other room that are not occupied for the weekend, they should have at least respected our request. 0:10am Now it's midnight I have already phoned reception more than 5 times and now they say that they gonna move us to another room, midnight. What a ruin birthday. Is like we didn't pay for this night, the way we have been treated.
翻譯
訪客用戶
2023 年 1 月 31 日
1. There is no electric socket next to the bed. 2. The blinds in the kitchen were broken. 3. There is a very old air con but no remote. That means no air con. 4. There is no telephone in the room. 5. The telephone number on the official website for mercure nelspruit is not answered. 6. The room had a bad smell, like old urine. 7. There were no face towels. 8. My room key had to be recoded at reception. 9. There were curtain hooks gone, I couldn't really close the curtains properly. 10. The carpet was filthy with a big burn mark. 11. There's broken tiles on the steps to the room. 12. The shower door was dirty and the floor slippery. 13. There is no floor towel when you exit the shower. I travel a lot, this is close to the worst hotel room I've been to in the last 20 years. On the plus point, the staff was friendly and helpful.
翻譯
訪客用戶
2023 年 1 月 31 日
Booked a room with Virginia and arrived and got told that our room had been given away. Terrible customer service. We were less than 30 minutes late and our room was given away. We are now stranded in nelspruit on a busy weekend without a room. Do not recommend
翻譯
訪客用戶
2023 年 1 月 31 日
I consider myself one of the oldest customers of the Mercure Hotel since many years, when the city of nelspruit was being built and one of the reasons was for the location and for being one of the most affordable and well-regarded hotels at the time. Unfortunately, I write as a constructive criticism that I don't have the same opinion, first because of the fact that it remains stagnant in time (cleanliness of the place, decoration , wifi service and quality of service) and mainly because of what happened in my last stay. Less than a month that did, during the stay for a few days it was paid in full ( 4 days), for other reasons we had to leave early on 2nd day . we had been told on the instructions of the hotel manager that the refund would be made by bank and only after 2 weeks at our insistence by email it was replied that it would not be possible.
翻譯
訪客用戶
2023 年 1 月 31 日
I have never visited a hotel with such shocking rooms. Dirty carpets, aircon not working, dirty aircon, dirty shower, linen too small, broken tiles, ants all over the place, gardens a joke. Reception area and bar/pool nice and staff excellent.
翻譯
服務及設施
最熱門設施
室外泳池
私人停車位
免費
24小時櫃檯服務
行李寄存
酒吧
餐廳
會議廳
收費
商務中心
多功能廳
公共空間 Wi-Fi
免費
室外泳池
酒吧
餐廳
會議廳
餐廳
餐廳
沒有附加資訊
更多設施
網路
公共空間 Wi-Fi
免費
室外泳池
停車場
提供私人停車場 (旅客專用)飯店內。 無須預約。
私人停車位
免費
前台服務
導覽行程與景點票券服務
櫃檯保險箱
行李寄存
24小時櫃檯服務
快速入住與退房
使用語言
英文
南非荷蘭文
德文
食物及飲料
酒吧
送餐服務
公共區域
電梯
吸菸區
公共音響系統
淨水器
自動販賣機
花園
清潔服務
烘衣機
親子設施
兒童餐
商務服務
會議廳
收費
商務中心
傳真/影印服務
收費
多功能廳
無障礙設施
無障礙客房
安全設施
醫務室
公共區域監視器
急救包
火災警報器
滅火器
煙霧感應器
安全警報
保全人員
飯店政策
入住及退房時間
入住：14:00–24:00
退房時間：11:00前
櫃台招待時間：24/7 全年無休
兒童政策
這間飯店將為兒童安排部分房型。
兒童不加床仍可能須支付額外費用。請加入兒童人數來取得更精確的金額。
嬰兒床及加床政策
加床/嬰兒床政策可能因房型而異。請參閱房型詳情以進一步了解。
早餐
類型歐式，全英式/愛爾蘭式，無麩質，全素食，素食
形式自助餐，餐裝/袋裝食物
| 年齡 | 費用 |
|---|---|
成人 | 聯絡飯店 |
額外早餐費用並未含於總價內，而須於飯店另行支付。
寵物
不允許攜帶寵物
服務型動物
允許攜帶服務型動物
年齡限制
辦理入住的房客須年滿至少 18 歲。
到店付款
- 現金
住宿描述
- 開業時間：1997
- 裝修時間：2010
- 客房數量：102
入住內爾斯普雷特美居飯店，您即擁有探索內爾斯普雷特的地利之便。
這間飯店所有客房均禁煙。
閒暇時間，您可以前往室外的游泳池內游泳。
這間飯店設有餐廳。您可趁入住期間到此品嚐美食。 您可以待在舒適的客房，享用飯店附設餐廳提供的送餐服務餐點。 邀請好友及家人到飯店內的酒吧共度美好時刻。
在這間飯店，您還能使用花園及自動販賣機。 櫃台提供 24 小時全天候服務。 為了提供額外便利性，這間飯店亦提供 行李寄存。
開車前往的旅客可以使用免費停車場。
這間飯店所有客房均禁煙。
閒暇時間，您可以前往室外的游泳池內游泳。
這間飯店設有餐廳。您可趁入住期間到此品嚐美食。 您可以待在舒適的客房，享用飯店附設餐廳提供的送餐服務餐點。 邀請好友及家人到飯店內的酒吧共度美好時刻。
在這間飯店，您還能使用花園及自動販賣機。 櫃台提供 24 小時全天候服務。 為了提供額外便利性，這間飯店亦提供 行李寄存。
開車前往的旅客可以使用免費停車場。