西內格羅St. Michael the Archangel Church附近住宿

I decided to try this hotel again because the location was close to the port. While I found it better than my last visit it was still not on par with the best hotels in Bacolod. The good: - The hotel is clean - being attached to the SM Mall with lots of choices for food and shopping was great - Sleep quality was acceptable - water pressure in the shower was great The bad - breakfast was especially bad. No bacon, no egg station, the only juice was calamari’s- how do you provide a breakfast buffet in a tropical country with no mango or pineapple juice??? The coffee and tea is serve yourself. This simply does not compare to the breakfast buffets at the better hotels in Bacolod . The no longer provide individually bottled water in the room. Instead it’s a large bottle that at least in my room was not marked as filtered, so I went out and bought water. - overall the feel is as though they are trying to get by on the cheap. The low quality desk chair, lack of individuality bottled water, poor quality towels, etc. all lead to this feel It’s not bad, just not worth the price. There are much better options in Bacolod for less money

Terrible customer service! They want to enter our room even when I told them were out of town just to collect the towels. Which is a total red flag! We booked 3 nights for deluxe pool room with my family including a baby. The annoying part is they kept calling every 8am if we want to eat breakfast or if they want to confirm something like, please let us sleep...! This place is old You can see the furnitures falling apart, paint chipped off and really need maintenance. Towels are like rugs thin and yellowish which they charge you P40 per piece every replacement. P200 extra even babies for every visitor swimming in the pool. Waste your money somewhere. There are other better hotels in Bacolod than this place.

My fiancee and i like this hotel since its clean and the staff are very much accommodating.. Foods are great too... Plus its near in Sm, baywalk downtown church and in port going to manila all in walking distance only..one thing im sure is were going to go back in this hotel again and again... Thank you so much Acacia Hotel for the good accommodation that we experience during our stay there.. Godbless.....................

A nice place to stay in when in Bacolod for business or a vacation! Good rooms & a wide variety of choices for your breakfast! All staff were nice & accommodating! :-) Didn't have much time but I'll try the pool next time! Thanks Seda Team!

這是我2013年以來的必去酒店,我可以說每次在這裏入住都在家裏。我最近的住宿是在2023年12月29日至2024年1月4日的假期期間。我注意到與以前的住宿不同,工作人員更積極主動,非常以客戶服務爲導向,當他們在大堂看到您時會問候您。這些小接觸受到客人的讚賞。前台非常樂於助人,效率高,每次我需要時,客房服務總是腳踏實地,行李員每次在大堂迎接我們時也很熱情,我住的酒店房間很棒,雖然有點陳舊。空調很好,很給力。浴室也很棒,不滑,沒有發黴的地方。自助早餐也很棒。Ripples餐廳的工作人員站起來,非常高效地協助客人。總的來說,我住得很開心,當我在巴科洛德時,我仍然會住在這裏。

房間很乾淨,很舒適。不過我有一個很棒的住宿,我是一個忙碌的人,大部分時間都喜歡呆在房間裏面。我在這個世界上沒有多少時間出去尋找吃飯的地方。我建議你找個人和你合作,特別是在晚上或清晨爲客人提供食物。工作人員很好,很隨和,但我一點也不覺得真誠。它們看起來都令人愉快,但很無聊,我建議你至少應該在訓練中教他們微笑,畢竟,你是來自微笑之城。我在想,他們只是在盡最大的努力做好他們的工作。他們本可以更熱情。不過,謝謝你的優質服務!:)

沒事的

The resort's scenery and amenities are indeed stunning, but what really sets it apart is the amazing staff. Their steadfast dedication to ensuring guest pleasure made my stay into an amazing experience. I heartily urge anyone searching for a holiday where the setting is equally as magnificent as the service to check out this resort.