科倫達姆微風飯店尼甘布的評論

住宿方回覆: Hi pumzai,Thanks for the great review. We're really happy to hear you enjoyed the location, the rooftop pool, and found everything clean and welcoming. It's always encouraging to know our team helped make your stay a pleasant one.Hope to see you again soon.Best regards,TuanRoom Divisions Manager, Corundum Breeze

住宿方回覆: Dear Mr.Anzuozuo,Thank you for sharing such a wonderful review! We’re delighted to hear you enjoyed the view from our top-floor swimming pool and appreciated the cleanliness and amenities of your room. It sounds like you made the most of the ocean-facing balcony and the charming sights of the early morning fishermen. We're so glad you also had the chance to explore our restaurant and enjoy its convenience. We look forward to welcoming you back to Corundum Breeze for more memorable moments by the beach.Warm regards,SashiGeneral ManagerCorundum Breeze Negombo

住宿方回覆: 親愛的客人， 感謝您抽出寶貴時間分享您的回饋。對於被套和被子清潔方面的疏忽，深表歉意。這當然不是我們努力維持的標準，我將與我們的客房服務團隊一起解決這個問題，以確保立即糾正這一問題。於我們改進。我們希望未來有機會為您提供更好的體驗。

住宿方回覆: Hi t-mac,I'm sorry to hear your stay didn’t meet your expectations. We understand how important it is to feel comfortable while traveling, and it's disappointing to know we missed the mark for you.We’ve recently made a number of changes, including improvements to our breakfast offerings and service quality, based on the kind of feedback you’ve shared. Creating a pleasant and welcoming environment for our guests is something we continue to work hard on.We’d love the chance to give you a better experience in the future.Best regards,TuanRoom Divisions Manager, Corundum Breeze

住宿方回覆: Hi Buaixiaodelvke,Thank you for your feedback. I’m sorry to hear the location felt a bit too quiet for your preferences. While many guests appreciate the peaceful atmosphere and sea views, we understand it may not suit everyone’s travel style.That said, there are several local restaurants, cafes, and shops within walking distance, and our team is always happy to help with recommendations or directions if needed.We hope your next visit to Negombo is more aligned with what you're looking for.Best regards,TuanRoom Divisions Manager, Corundum Breeze

住宿方回覆: Dear Guest,Thank you for the kind rating. We’re happy to hear you had a great vacation with us. It’s always rewarding to know our guests leave feeling satisfied and refreshed.We hope to welcome you back again soon.Best regards,TuanRoom Divisions Manager, Corundum Breeze

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you had a great experience at Corundum Breeze. Your feedback means a lot to us, and we hope to welcome you back for another enjoyable stay soon!Warm regards,SashiGeneral Manager, Corundum Breeze

住宿方回覆: Dear Dora,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the location and the beautiful beach view. It's also nice to know the room met your expectations overall.We appreciate your comment about the carpet. I've passed it along to our housekeeping team so they can take a closer look and ensure it's fresh and comfortable for future guests.We hope to have the pleasure of welcoming you back on your next trip to Negombo.Best regards,TuanRoom Divisions Manager, Corundum Breeze

住宿方回覆: Dear Mr.Travelling Tan,Thank you for sharing your feedback following your week-long stay at Corundum Breeze. I appreciate your honest observations about the current state of the hotel, and I sincerely apologize for the inconvenience caused by the ongoing construction and unfinished areas. While we are a relatively new hotel, I regret that we didn’t meet your expectations, particularly with the incomplete facilities and the WiFi issues.We are actively working to complete the remaining construction and improvements, and I apologize for any disturbances this caused during your stay. I also regret if you felt that your concerns were not addressed adequately when raised; guest feedback is incredibly important to us, and we take it seriously to make necessary changes.On a positive note, I’m pleased to hear that some of our team members, especially Jazz, made a great impression, and that you enjoyed the rooftop pool. We are continuously working to enhance the guest experience, and your feedback will guide us in these efforts.Thank you again for your input, and I hope we’ll have the chance to welcome you back once our improvements are complete, so we can offer you the experience you deserve.Warm regards,SashiGeneral Manager, Corundum Breeze

住宿方回覆: Dear Ms.Megha Bollapalli ,Thank you for your kind review! I’m thrilled to hear that you enjoyed your stay at Corundum Breeze and appreciated our modern facilities and central location in the heart of Negombo. It’s wonderful to know that the views and overall experience met your expectations.We look forward to welcoming you back for another great stay in the future!Warm regards,SashiGeneral Manager, Corundum Breeze