We’re now on the 4th day of our week-long stay and are running out of supplies (toilet papers, soap, trash bags). Took several attempts to call the front desk successfully and when someone finally picked up, was told that they don’t provide additional supplies. It’s totally weird when this answer comes from a 4-star hotel. We paid so much, but they don’t provide as much. Check in experience was just OK as I had to wait in another line again since the person I went to doesn’t speak English. Splash area gave good first impression, but the slides in the play area are not slippery enough they don’t slide well although we already used the carpet provided. It’s a pity that they built many of them but none of the kids like playing with them. Unfortunately same thing happens with the big water slide in the pool area. My 4 year old has to slide himself with his legs all the way down. Apartments are well equipped, but again supplies are limited. No coffees/teas are provided. However, coffee machine and water kettle are there. Breakfast is good but not exceptional. I would try to find other places to stay next time as this is just an okay place to stay for the price I paid.
60 評價