普通朋友飯店的評論

住宿方回覆: Thank you so much for your wonderful review ❤️ We are very happy to know you enjoyed the location, cleanliness, and felt safe and comfortable during your stay. Your kind words mean a lot to us as a small local guest house.If you don’t mind, it would help us so much if you could also share the same review on Google — every review supports us greatly 🙏 You can add it here: https://maps.app.goo.gl/pm7h8S8gAnK4yo1T8We hope to welcome you back again soon!

住宿方回覆: Thank you so much for your thoughtful and detailed review — and a special thank you for sharing your real photos and videos from the day of your check-in! 📸✨ It means a lot to us and helps future guests get a true feel for what to expect.We’re very happy to hear that you found the bed comfortable, enjoyed the atmosphere, and appreciated the warm service from our team — especially Mum’s homemade dinner! Watching the sunset over the pyramids from the rooftop is always a magical experience, and we’re so glad you enjoyed it.It was a pleasure having you at Chez l’ami, and we hope to welcome you back again soon!

住宿方回覆: Thank you so much for your kind and thoughtful review!We're really happy to hear that you enjoyed the great value, our hospitality, and especially the rooftop balcony — it’s definitely a favorite spot for many guests (and apparently a few curious pigeons too! 😄). We also appreciate your honest feedback about the surrounding area. While the alley is generally quiet and safe.Just to reassure our future guests: the area is safe and quiet, and there are no homeless people around. It’s located in a peaceful residential alley, and there’s a regular police presence nearby, which helps ensure a secure and comfortable environment for all our guests.It was a pleasure hosting you, and we hope to welcome you again in the future

住宿方回覆: Thanks for sharing your thoughts! We’re sorry to hear you had trouble finding us and didn’t get to stay.Our hotel is near the pyramids in a safe and easy-to-find spot, and we always share clear directions to help guests get here without any trouble. We totally understand the area can feel new if it’s your first time around.Just to let you know, we’ve already processed your full refund through Trip.com.We hope you find a place that’s just right for you next time, and if you ever decide to visit again, we’d be happy to help make your stay smooth and enjoyable!

住宿方回覆: Thank you for your message. We want to clarify that according to our security cameras and records, there was no visit to the hotel on the date mentioned. Our reception team is always available to assist guests, and we regret any misunderstanding that may have occurred.We strive to provide clear directions and support to all our guests to ensure a smooth arrival. If you have any concerns or need assistance in the future, please feel free to contact us directly.Thank you for your understanding.

住宿方回覆: Thank you so much for your amazing 10/10 review — we absolutely loved your “Yes, yes, yes, yes!” 🎉It truly made our day!We’re so happy you enjoyed your stay, and we hope to welcome you back again very soon.Warmest regards,