Excellent stay and delicious food spread at the restaurant. Rooms are very comfortable. Received excellent service from all staff. This time it was my short stay of 01 night with Hotel MBC Citadel. But I am looking forward to visit again with my family in coming month.
We recently hosted a wedding event at The Gateway Hotel, and it was an unforgettable experience. From start to finish, the service, food, and hospitality were truly exceptional, making our special day even more memorable. A heartfelt thank you to Dhiraj, Ashpak, Yayati, Akhil, Vikas, Rushikesh, and Anuj, who provided outstanding service throughout the event. Their dedication, professionalism, and attention to detail ensured that everything ran smoothly. They were always available, making sure our guests were comfortable and well taken care of. A special appreciation to Chef Ritesh and Chef Sandeep, who curated an extraordinary menu for the occasion. The food was simply outstanding—every dish was prepared with perfection, offering a blend of rich flavors and impeccable presentation. Our guests couldn’t stop praising the variety, taste, and quality of the food. The ambiance of The Gateway Hotel added to the grandeur of the wedding. The elegant decor, well-organized arrangements, and seamless execution made the event a truly magical experience. We are extremely grateful to the entire team for making our wedding so special. The Gateway Hotel is undoubtedly the perfect venue for any grand celebration. Highly recommended!
Visited Nashik and stayed at the Aria from 18/10 to 20/10, 3 adults in a room with an extra bed. Booked through *********** and paid a premium amount for the rooms. Patio room had no view at all. Corridor leading to the room is poorly lit, and the corridor is stuffed from the games which had been removed from the adjoining game area to accommodate an event. Room was spacious but again the passage and wardrobe is lit poorly. For a resort property the amenities in the room and quality of linen is horrible. No shaving kit, no loofah, no shower caps, no vanity kit - nothing. No slippers or bathrobes in the wardrobe and only 2 hangers. No iron and ironing board, no laundry bags, not sure if they have a laundry in house. Inspite of the room being booked on triple occupancy - only 2 towels, 2 dental kits and 2 litres of water were placed. The room phone didn’t work so had to call the hotel board line every time from my mobile to request anything. Staff was least bothered, while leaving the hotel for site seeing mentioned about the short coming and requested to have the extra bed placed but nothing was done when I returned. Upon return the light of the room kept tripping every 5 mins and I had to go to the lobby and raise my voice to get this sorted. Post day 1 cleaning towels remained at 2 and tea cup was never replaced. We managed to have tea coffee in water glass. Thankfully water was replenished. There is a banquet space right outside the room and it was loud every evening. The AC in the room is also super noisy and there is a whooshing sound constantly in the room. Pool side is not well maintained and no pool towels or loungers are present. Breakfast spread was average, the dosas though were an absolute delight. Super delicious. If the hotel is charging so much and labelling itself as a resort it should ensure it works towards it. This was not a resort experience. Not recommended at all, much better places in Nashik.
RRockyOne of the Best experience with Pure Vegetarian food, excellent service, super supportive staff and front desk.
Very near to Railway station and Easily accessible from National Highways. Super Clean and Hygienic rooms, comfortable Beds, have a swimming pool for Adults and kids. Huge parking at parking lot. Will recommend this to all Business and Travellers to experience the hospitality of Hotel Ashwin Igatpuri.
Nice experience. It was official event which was conducted well by your support. We appreciate the good service from your hotel during our program. Your staff's hospitality and attention to detail helped us to make our program successful. Special thanks to Priyanka Mam.. Thank you for your cooperation.
訪訪客用戶A not so great experience. Excellent checkin but bedsheets and pillow covers were not changed. Used sheets were not changed and it took some time for the staff to change them. Towels had lost their original white colour and need to be replaced. No mats provided outside the bathroom door as a result a lot of wet patches in the room. Food in the restaurant was good and the serving staff were good. But there were a lot of flies hovering around the tables and food. One hand was utilized in shooing the flies away. Given the cost of the room expected better things. Plus point more than adequate parking space, located ideally on the highway easily accessible.
訪訪客用戶A superb stay, words are futile to describe the experience. Being one of the oldest hospitality group in NASHIK, what you can expect is far more superior according to price range. Property is good and renovated very well(as per my observation). The location is just near the most of the site seeing places, in the centre of the town. The reception staff is very helpful, they try to solve the problem to their best. They also help to guide you for the site seeing if you are new for the city. And what I can say about the dining experience, it is the best among all. There are 3 types of restaurants available for your service. PANGAT - For THALI range, food lovers UDIPY - For veg lovers RANGAT - For Veg/Non veg and bar. We tried UDIPY and PANGAT, and found their meal and dinner very healthy and higenic and tasty. Even restaurants are listed on uber eats and Zomato also, so you can order their meal even if you are staying at other hotels