宜必思尚品堪培拉飯店

Booked a 2 bedroom apartment for our stay in Canberra. The room came with a small living room, dining area and kitchen in addition to the 2 bedrooms. The room were well equipped and maintained. Recommend for families when staying in Canberra

The staff were very helpful and the place was nice.

There was no intercom, room service and daily towel change.

The room we were given had not been cleaned properly prior to our arrival. A dirty towel still hanging up in the bathroom and used toilet paper on top of the toilet paper dispenser A chair in the room was unsafe and almost broke when sitting in it - at some time someone had attempted to repair it but it was not adequate. The replacement room was adequate and clean. The rooms are large and the bed was good. The outside areas are untidy with cigarette butts in numerous places

Quality of room is poor , unpleasant smell was there thought it would go away but not. On 29° c day sraff didn't bother to leave AC ON make room cooler. No even single bottle of water supplied . As hotel rated 4 star. Dont know how they got rated.So as wardrobes are chipped, on bed head screw was exposed , mini fridge is tangling. Blanket had multiple stains. Housekeeping service only available on 3rd day of arrival and "light one".dont know what does that means. List goes on... It was last minute plan didn't have much choice for us. Definitely not choosing this one in future for sure.