What makes this place special? It’s the staff, they are very friendly and helpful! Superb customer service with extra mile! They’re like a family! I was greeted by Barlas upon checking in. He was very friendly and makes sure you are comfortable. He can also arrange tours for you especially if you have just arrived and do not know what to do. Just relax and he will help you out. Barlas had superb customer service skills and the staff were great too! Octai is one of their long time staff, very funny guy who is very helpful too! Pilar is one of their staff who can’t speak English but he smiles a lot and does his best to speak with you. He is really trying hard which I appreciate. Nick is one of their new staff, relatively new but very good too. I was staying in one of their stone rooms and Barlas was kind enough to change my room for about 2 days so I could experience their cave rooms at least. Lovely cave rooms! An experience for sure!!! I know some of you might be thinking that this hotel is far from the center but the staff are just amazing! I would highly recommend this hotel. The neighborhood is very peaceful and quiet and you can ask for a taxi which costs about 220 tl which is not bad but if you are on a tight budget you might have to consider this. But mind you their rates are cheaper than the hotels in Goreme which compensates for the taxi and if you go for tours, some tours includes pick up for example, red tour, green tour and hot air balloon, they know some good companies and Barlas would gladly answer whatever questions that you have! Thanks everyone for making me feel at home!
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