迪莫德拉阿提旅館(Dimora Delle Arti)

Pro: 1. quiet place in vicinity of storico centro 2. Breakfast was at Leopoldo bar 1-200 meters away. It was very busy on Monday morning but fast service. Amount was typical for local as we saw most local people just grabbing a piece of sweet bread and coffee. But for most overseas travelers that was tiny for breakfast. Con: 1. Very poor attitude of receptionist. She hung up my call twice while I still asked questions. That was very rude. We didn’t know how to open the front door. Then when we came in we didn’t know how to go upstairs with big luggage. When we later saw an antique elevator and didn’t know how to use it. She didn’t explain but hung up. She seemed annoyed that we didn’t know all these. Starting with a poor reception everything later turned unwelcome. 2. We need 1.5 euros coins to activate the antique elevator. What if we didn’t have some coins while receptionist didn’t want to help anything? How could we go upstairs? When we managed to go there she asked for passport while we were still busy with our 3 big luggage. My wife was so afraid as there was no smile from her, not even a welcoming gesture and help. At that point we would really like to cancel the room. 3. After checking in with passport she then explained about the room, the 3 keys, breakfast and so on. She was upset if I asked anything. She only wanted us to listen. At that point I just listened without speaking anything. And no more asking afterwards except for booking a taxi for next day. I opened t

L'hôtel est bien situé et des bons restaurants a quelques minutes. Le personnel est bien mais il est disponible seulement entre 14h00 et 19h00, avant et après il n'y a aucun personnel dans l'édifice.

Uno de los mejores hoteles que he visitado en Nápoles. La recepcionista muy atenta y amable. La ubicación es perfecta y la habitación un 10/10.

Hôtel très bien placé dans un beau bâtiment avec de belles chambres. Malheureusement l’accueil est glacial et les services inexistants

Dårlig service i forbindelse med ankomst og mye støy hele natten fra en svært trafikkert vei utenfor. Slitent rom og bad med delvis tett sluk.

Siamo stati molto soddisfatti. La colazione nel Bar fantastica! Buon caffè, dolci buonissimi e sempre gentili!

Al llegar en la noche por primera vez no sabíamos cómo era la entrada, no me imaginé que tenía que tocar un timbre, etc. ya nos atendió el joven muy amable y estuvimos muy contentos en nuestra estancia, muchas gracias por sus atenciones!

Very helpful and knowledgeable staff. Helped us with directions and amazing recommendations. Definitely would stay again

There was construction inside the hotel. Pay to go up the elevator, bugs in the room, breakfast was a coupon to a coffee shop down the street. However the location of the hotel was great.