那不勒斯河畔套房(Suite Napoli Riviera B&B)

Stanza pulitissima e comoda, bagno dotato di tutto ciò che serve. Lo stabile è quasi fronte mare, appena si esce dal portone si viene inondati dalla bellezza della Riviera di Chiaia. Unica cosa: non è un b&B, quindi no colazione. C'è macchina caffè con cialde e bicchieri, acqua ma colazione no. Ovviamente non c'è una reception 24h.

Potessi dare 0 darei 0. Contatto una struttura che mi ha riferito non avere piu posto nella stessa ma di averne in un'altra struttura... Cioè questa. La gentile signora mi dice che mi prenoterà le camere e che avrei dovuto fornire i miei dati per ricevere la mail di conferma con i dati per il pagamento...mai ricevuta. Passano le ore chiedo info al collega del quale la signora mi ha fornito il numero nessuna risposta. Sollecito la signora e mi dice che riceverò tutto entro il pomeriggio... Poi entro sera di stare serena che le camere sono prenotate.. Invece non ricevo nulla. Il giorno dopo contatto la signora che mi rassicura dicendo che il collega fantasma mi avrebbe scritto a breve. Ancora nulla e napoli per le feste visto il sold out avevo un po' si fretta nel ricevere conferma poiché non si trovano altri hotel. La signora mi rassicura che entro il pomeriggio avrei ricevuto la mail... Il nulla. Scrivi al collega, il nulla.... Così ricontatto la signora che prontamente risponde e dice ma come il collega non risponde?! Allego screenshot...e magicamente appare il collega dicendo solamente " non è possibile........." Al che chiedo che cosa?! Nessuna risposta lo comunico alla signora dicendo che già si parte male così e non mi fido e si risente pure dicendo che ormai le camere le ho perse perché non gli interessano clienti così. Le dico che per colpa loro ho perso altre prenotazioni che hanno un comportamento assurdo si arrabbia pure e sparisce. Beh fortunatamente esiste chi sa fare il suo lavoro. Che non è un fantasma ma è gentile cortese e mi ha dato 2 splendide camere e non con foto false come da profilo booking. Le recensioni su Google sono le vere. Diffidate e rivolgetevi a professionisti.

Det var vanskelig å finne frem. Området var ikke helt det fineste, men da vi kom inn i rommet og hotellet var alt veldig reint og fint. Utrolig bra service

Il soggiorno al Suite si é rivelato azzeccato:Luciano ci ha accolto e supportato molto gentilmente .La camera pulita ed accogliente.La posizione strategica .Parcheggio convenzionato vicino.Napoli così niente da ridír....anche se il servizio colazione é momentaneamente sospeso.

I stayed for 4 nights with my teen daughters. Booked king bed with twin, got queen with twin. The property has 5 rooms all sharing a small hallway. Guests leaving early/late, staff cleaning, etc you will hear it all. Front desk guy was present when we checked in. Helpful with info around the area. Didn’t see him again after that. They were responsive via WhatsApp and helpful with restaurant recommendations and booking a taxi for a 330 AM airport pickup. Quality of room is somewhere between a motel 6 and a holiday inn. Towels were rough and thin. Nice selection of plates and utensils in common area which had microwave and espresso maker. The property is 2 min walk to the water and next to the US consulate. Compare to what I saw in other areas, this area seems cleaner and safer. If you remove the 10/10 reviews (which seem fake), this property is probably a 5/10. That seems about right to me. I wouldn’t recommend the place but if someone was a pinch, I wouldn’t discourage the choice. If I was going to redo ur, I personally would look elsewhere. $220/weekend night is high for this property.

Great hotel/apartment near the sea in Napoli! All the staff were really friendly and great at giving some local knowledge, nothing was too much trouble for them! The room we had was really big with a balcony facing Vesuvius, despite only staying 2 nights the room was cleaned and towels refreshed for our second day. We used their service to pick us at the airport and there was a slight issue which was out of their hands, but the staff were so apologetic about this and gave us free breakfast (which they really didn’t need to do!) they really pride themselves on great service. Would definitely recommend and stay here again if I was in Naples!

This property was horrible. I was promised a king size bed with a twin bed. Didn’t get either one. I booked a junior suite, they gave me a very old room, no suite, called a balcony something with an air condition unit on it and couldn’t step out. Shower did not drain, toilet paper holder was coming off the wall. This property is nothing like the pictures. The location is also horrible. I would not recommend this place. This is a classic bait and switch showing one room that you think you booked only to be put in a gross room that was so old and nasty.

Do not stay at this hotel. Booked a Junior suite with a balcony and sofa bed and didn't get any of those features. No one was available at the front desk only checking in and checking out. They book you and switch to another room with poor facilities. The area is not favorable and would stay as far away from this hotel as possible.

This place is a SCAM. I made the reservation and called them in order to know more about the checkin. I called over 10 times and never got an answer. I drove to the property and rang the intercom for more than 30 minutes and no one opened the door. As it was 9 PM and I had a small baby I went to another property. And they now refuse to refund the money. SCAMMERS! And even the e pedia customer service called them with me on the line and they didn’t pick up. Showing that it was a problem on my side but on theirs. Thieves!