Fairfield Inn & Suites Chicago Naperville/Aurora

Good tucked away location. Pool was closed for renovation and basic amenities expected as part of the Fairfield Inn/Marriot branding. All in all good value for the money.

Their breakfast had a wide variety with healthy choices. She was doing a wonderful job at supplying the need. Over all the facility was clean and quiet but our room needed some maintenance. Like bath tub drain wasn’t working well.

Subpar, but Adequate My wife and I checked in after a day of driving back from our honeymoon, and though we were thankful for a place to sleep, other basic cleanliness and support standards were moderately met, at best. 1) When my wife began turning down the bed, she immediately discovered a stain and several curly hairs in the sheets. Upon calling the front desk, the agent told her that the hotel was fully booked and that the best she could do was “inform the manager later.” A few minutes later, while we were discussing our options, the desk agent called back again and said she forgot to offer clean sheets…she brought them up, my wife remade the bed, and we went to sleep. No further discussion occurred. 2) In the morning, we were met with two issues in the shower: * Firstly, the water was lukewarm at best. * Secondly, there was no seal around the base of the shower, so water just leaked out into the floor. We tried our best to secure the corner of the floor with a towel to limit damage. While our subpar stay was adequate, we would have expected some follow-up and adjustment for the issue we reported.

Christmas stay. Manager Aaron Staller friendly and helpful, even going out of his way across the street to get change for us. Staff welcoming and worked hard to serve warm breakfast late for tired travelers. A really good team.

Nice stay Room was very clean and comfortable. Cable channels were very limited. Staff was very friendly and helpful. Breakfast was good. Pool is no longer in use. Turning it into a game/activity room for teens. Disapointed.