Had never been here so this was an adventure! Staff extremely helpful and pleasant. Lobby clean and inviting. Convenience to downtown and outlet stores spot on. Although the roundabout was a bit busy during commute time it quieted down substantially soon after 6 p.m. And even with the highway being fairly close by, the inside was quiet. The room was very clean, fresh, roomy, well appointed, comfortable with table to sit and eat indoors and also another out on your private patio. Fresh, soft robes provided. Deep tub in our room. Bed sooooo comfortable (hubby and I usually sleep separate due to loud snoring on his part but he was so comfy I heard nothing from him!). A/C worked well and was not too noisy at all. The only problem for me - and this is MY fault for not asking - was we were in a room next to the elevator. ACK!!! Were woken up at 4:15 a.m. and the loud 'Clunk!, Clunk!' continued throughout the morning. Bummer! Had I understood we were going to be sharing a wall with the lift, I would have asked for something different. Suggestion to management; luggage rack was rickety and needs a fix and it would be helpful to have the soap dispenser next to the sink instead of the lotion (merely a suggestion). We will recommend this establishment to our friends and neighbors and very much enjoyed our stay and thanks to all the friendly staff.
訪訪客用戶這個酒店超級美啊,就是我的Dream house,而且管家Ellen人超級好的,一到酒店就給我們準備了葡萄酒,門口還有歡迎點心,冰箱裏還有水和小餅乾和各種芝士呀,整體很美,像童話裏的酒店,Chela和 Ellen她們都超級好,給人感覺很親切,下次我一定會回來住這個酒店的。
This hotel is absolutely stunning, it's my Dream house, and the butler Ellen is super nice, she greeted us with wine as soon as we arrived at the hotel, and there were welcome snacks at the door, and water, small cookies, and various cheeses in the fridge. The whole place is beautiful, like a hotel in a fairy tale, and Chela and Ellen are super nice and make you feel very at ease. I will definitely come back and stay at this hotel again.
Lovely accommodations here in Napa. This location close to bowling, movies, many restaurants, and shopping. Beds so comfortable and large rooms. Only negatives are the entrance in and out of property, indoor pool did not look appealing. I would recommend this stay.