比德伍德套房飯店(Bidwood Suite Hotel)

Good value

We were 5 families booked into this hotel as part of our Kenya tour package. As a family of 4 including children, we needed 2 rooms. We were pleasantly surprised to see the massive size of the hotel apartment - huge 2 bedroom apartment - big living room, 2 huge bedrooms with spacious bathrooms. Very clean and well maintained. We stayed there mainly for the night, so didn't get to explore the facilities. But the dinner was part of the package-this is next surprise we had - it was open al-a-carte where we could order anything on the menu (excluding alcoholic bevereages). The food was just outstanding - nothing to fault in any of the items ordered by our entire group. Breakfast was a buffet which was fine. The staff were also very helpful. There was a mall 2 minutes walk away - Sarit mall - which was convenient as well. One of the families were upgraded to the pent house which has to be seen to believe - such a fine and massive suite.

Das Hotel ist eine Katastrophe, eher ein Hostel als ein 4Sterne Hotel. Die "Executive Suite" mit 2 Schlafzimmern ist abgewohnt. Die angegebene Küchenausstattung ist nicht vorhanden. Das Frühstück ist eher mangelhaft. Der Clou ist der schöne Pool im Garten (siehe Bild). Hier fühlt man sich richtig wohl. Also, wer hier bucht, ist selber schuld.

I particularly enjoyed the wide food selection coupled with warm and attentive service. The room was tidy and sufficiently equipped. The hotel has close access to Carrefour Sarit Center and Westgate mall. Would not advise tourists to walk outside after dark, but that’s more a review for Nairobi than the hotel.

I recently stayed here with a few friends and family and while the rooms are big and spacious, the hotel itself is outdated and needs renovation. The showers are poor, with water sprouting in all directions. The toilets have stains from over usage. The water in the bathroom is slimy meaning you always feel like you’re covered in soap. The rooms aren’t cleaned properly by the staff; extremely dusty and they keep using the same water to mop all the rooms meaning the water used for mopping is dirty. The only positive we can say is that we were a group of people and the manager at the restaurant catered to our dietary plans and service was excellent. In terms of rooms it’s poor. The tv reception has fuzzy and half the channels don’t work.

We were there on Saturday 22nd July: a group of 10 pax for breakfast at the Ventana restaurant. We appreciate the excellent services accorded to us that made us enjoy our time there. The set up, the atmosphere, the breakfast buffet all were marvelous. The main meals were also mouth-watering. The waitresses at our table: Nancy and Caroline did a wonderful job. Special thanks also to the manager: Raj for ensuring everything is done timely and superbly. MAYUR

Nice and spacious suite with excellent service. We had a warm reception and enjoy our stay, though quite a short stay. Food was nice and excellent internet connectivity. We wish to have stayed a little longer.

My wife and I stayed here 3 different times over a 5 1/2 week period. It was our "home base" for our trip to three African countries. The room we had was very quiet on an upper floor at the end of the hall. The room was large and very comfortable. The free breakfast is outstanding. A wide variety of food every morning and the chef is very good. The staff is friendly --everyone. We had no negative things to say about this hotel. I highly recommend it and I will always stay there any time I am in Nairobi.

I really enjoyed my stay at Bidwood. My room was a decent size and had all the amenities. The breakfast was nice but slightly limited. The staff were very friendly and helpful. The downsides would be that the pool was unfortunately closed when I was there, the shower wasn't the best and they would have wanted me to pay 40 USD for a taxi arranged by the hotel to another location whereas Bolt only cost me £3.