赫裡高地飯店式公寓

赫裡高地飯店式公寓的評論

赫裡高地飯店式公寓

Kolobot Drive, Off Arboretum Road, 奈洛比, 00100, 肯尼亞查看飯店詳情
赫裡高地飯店式公寓
赫裡高地飯店式公寓赫裡高地飯店式公寓赫裡高地飯店式公寓
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赫裡高地飯店式公寓 評論-真實旅客評語

4/5
很好
36 則評論
驗證過的評論
位置4.1
設施3.9
服務4.1
衛生程度3.9
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所有評論(36)
好評(28)
附有照片/影片的評論(6)
負評(3)
tripshawn
豪華一臥公寓
入住於 2024 年 6 月
獨自出遊
10 則評論
4.5/5
滿意
發布於 2024 年 6 月 7 日
Good environment. Kind and friendly staff. Gym and pool available. Highly recommended apartment in Nairobi. Relax. The building is tasteful and nice.
翻譯
6/8
Bethel
一室公寓
入住於 2023 年 5 月
獨自出遊
11 則評論
5.0/5
超棒
發布於 2023 年 7 月 12 日
Such a perfect apartment, environment, amenities. Enjoyed my stay
翻譯
訪客用戶
入住於 2024 年 2 月
其他
0 則評論
3.0/5
發布於 2024 年 2 月 23 日
The apartments are nicely spacious. However, there are a few things that need improving: a) Wifi was poor and inconsistent b) the apartment I stayed in did not have a kettle/microwave/sufuria. So that meant no hot water to drink for me :( c) the bedsheets smelt like fish for some reason d) the mattress was lumpy, so despite being tired I didn't have a good night's sleep e) the lady at the restaurant serving tea and coffee was too slow
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訪客用戶
入住於 2024 年 1 月
其他
0 則評論
3.0/5
發布於 2024 年 1 月 21 日
I spent my vacation in a disgusting apartment. The bathroom looked as if hooligans had recently rioted there and had then been poorly renovated. The kitchen was also a disaster. Mold on the ceiling, dirty walls. The equipment was inadequate, including a pan to fry something and also bowls to serve the food. The balcony wasn't nice either. Paint was peeling off the ceiling and dirtying the furniture every day. A table was also missing.
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訪客用戶
入住於 2024 年 3 月
其他
0 則評論
3.0/5
發布於 2024 年 3 月 17 日
OK, but needs some serious TLC. For a 2-night stay, a hotel like the IBIS would be a better choice. Perhaps this is better for long-term stays. It is a big place that is in need of some repairs and some tender-loving-care; otherwise, no major issues.
翻譯
Sophie M
入住於 2023 年 6 月
朋友出遊
5.0/5
超棒
發布於 2023 年 6 月 10 日
Very good customer service from the entire team,Fred,Edwin,Erick,Chef Linet...Their service was unmatched keep it up!! Heri Heights gives you value for your money and I'll highly recommend it to anyone who loves great food and ambience.We had an exceptional dining experience.Will definitely visit again.
翻譯
訪客用戶
入住於 2023 年 8 月
其他
0 則評論
2.0/5
發布於 2023 年 8 月 21 日
The front office receptionist(Saturday daytime) are the worst I've encountered in a long time. From not being willing to check me in on arrival and instead telling me to get in for the meeting - like who are they to know what am supposed to be doing??? Saturday night receptionist equally uncouth and discourteous - does she have to ask me before all else about me paying up for an extra guest?
翻譯
訪客用戶
入住於 2023 年 8 月
其他
0 則評論
5.0/5
超棒
發布於 2023 年 8 月 17 日
To begin with; 1. The location is great 2. Check in was very smooth 3. The facility has the most greenery i have seen Huge props for the complementing the Eco System. 4. My room was very clean 5. The facility has very friendly team. Great job! NOTE: I stayed in room D06 and the WC needs to be checked, it seemed to be faulty.
翻譯
訪客用戶
入住於 2023 年 8 月
商務出差
0 則評論
5.0/5
超棒
發布於 2023 年 8 月 14 日
Staff is very kind, I love the place. They even took my breakfast at my room since I was extremely exhausted because I arrived from the airport to the hotel at 4 am. The nature that is around of the hotel is amazing. Also, the place is big. So, if you are looking for a nice place an feel as at home definitely you have to choose here.
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訪客用戶
入住於 2023 年 7 月
其他
0 則評論
3.0/5
發布於 2023 年 7 月 30 日
The apartment is spacious, location is perfect and great ambience. The gardens were beautiful and the staff are friendly. However being second-time guests, we never thought the services had deteriorated so much since the last time. First, we were given stained beddings and towels. This is a NO NO for hotels, especially a 4-star one. The water pressure in the house was very low especially downstairs and my husband and I had to go shower in the children's bathroom. This is not to mention that eventually, the water in the shower would go cold after 10 minutes. We were here for one month and this was never addressed even after reporting it to the reception. The washing machine has no drier so we were given a small line to hang clothes but they couldn't dry since it was the cold season. When we reported they took our clothes to dry at their laundry and one time they returned our clothes with chewing gum stuck. On our last day 20th July, there was no water in the apartment with no solution in sight. Talking about the restaurant, their service is really slow taking even up to almost one hour to deliver in the room or serve. The menu is also limited. Generally, the apartment needs to be refurbished because at one time the bathroom mirror fell off and almost injured my daughter. Additionally, the upstairs toilet was unstable and would slightly shake when sat on. There was also evidence of smashed mosquitoes on the walls, ceilings, and mosquito nets. For a family of four, there were only 4 spoons and very few cups and glasses. Honestly, you can add a few more. I must mention that for the wifi it is rather weak and only worked in particular spots of the house. The gym equipment is not in good working condition, an example being the socket of the treadmill at one point started smoking. The TV in the room is not an up-to-date one. The reception could be more efficient though I guess they were doing the best within their power. Reading the reviews of other guests I'm left wondering why we are the only ones with this kind of review. Did we just get poor service for the same rates or are there superior services for other guests? Sorry, but I don't recommend this facility unless things change.
翻譯
訪客用戶
入住於 2023 年 6 月
其他
0 則評論
4.0/5
很好
發布於 2023 年 6 月 29 日
I lived there for 2 years - it was really nice. The garden is one of its kind thanks to Patrick (the gardener) - one of the kindest, most hard working man I've met. A big shout out goes to Efelda as well (the amazing housekeeper that was with me during these 2 years), you wouldn't find anyone as professional, trustworthy, and as kind as her. I want to sincerely thank both of them for their support, kindness and friendship. It really felt like being at home.
翻譯
訪客用戶
入住於 2023 年 6 月
獨自出遊
0 則評論
5.0/5
超棒
發布於 2023 年 6 月 1 日
Stay was amazing, staff helpful, area clean, scenic and very quiet. Was on a one bedroom apartment which was clean and well maintained, staff were very helpful, went to the extent of providing me with a desk chair ensuring I could comfortably work. I am very happy with my decision to choose Heri heights apartments
翻譯
訪客用戶
入住於 2023 年 7 月
其他
0 則評論
5.0/5
超棒
發布於 2023 年 7 月 29 日
Best place to do an intimate wedding with friends and family. We were able to be provided with accommodation for family and friends, space to to the wedding and a nice honeymoon suite with a good deal.
翻譯
訪客用戶
入住於 2023 年 4 月
其他
0 則評論
5.0/5
超棒
發布於 2023 年 4 月 23 日
What a magnificent place to be in, very quite and serene. The food was finger licking to say the least. The service was top notch, Brenda one of your waitresses at scapes restaurant made sure I was home away from home. Coming back again with my family.
翻譯
訪客用戶
入住於 2023 年 1 月
家庭出遊
0 則評論
2.0/5
發布於 2023 年 1 月 29 日
Have ambigous feelings on the stay in this hotel. Location nice, close to the center, but in quiet district netx to. We booked 2 bedrooms apartment, checed in 9PM. Leaking sink in bathroom, no water in toilet. Unti Reception offered us other room, we were already slipping as there were midnight. Next day upgraded to 3 bedrooms apartment with direct access to garden. Both apartments were just huge, however good days of both were gone long time ago. Furniture in kitchen should be replaced as completely effete. Hotel restaruant is poor. Alhough menu is quite long, there were unable to severe whatever we chose. Staff never had change to return balance on the bill. Choice on breakfast very limited, or better to say no choice at all.
翻譯