I've never in my life seen such a mess. I drove for hours with a confirmed reservation and when I arrived found a madhouse in the lobby with a dozen or more people trying to get a room. Those who had a room were also in the lobby or lined up in the parking lot to get in for another room as the room they obtained was dirty and hadn't been serviced since the previous guests were there. I finally made it to the check-in counter and learned my confirmed reservation had been "canceled" but the lady on duty had no idea why. She was apparently the only employee on duty and was stuck dealing with a LOT of upset people who had been given dirty rooms with used sheets and wet towels on the floor, or others like me who for some unknown reason had our reservations canceled. I had to sleep in my vehicle that night in the parking lot. I don't know what happened or who is at fault but they should certainly be fired and Motel 6 management needs to step in and fix this place!
翻譯