彼得哈齊公寓飯店

Unfortunately, we did not even have the chance to use any services or facilities, because the receptionists do not know anything about the hotel's services, they talk back and forth and don't know what should be sold, but they are amazingly slow and clueless. 1 month ago, I wrote an email about what happened to us, but no one even answered.

The hotel overall is ran down. Though the outdoor area is nice to explore and the swimming pool is clean, the overall service is suboptimal. Some of the room / apartment facilities were broken or not working properly. Some staff did not care as much as others in regards to professionalism or services provided. Close proximity to Budapest but only with your own vehicle. Some nice restaurants around!

Resort is lovely however reception and bar/restaurant staff are rude and unhelpful. I was on holiday with my family and having Hungarian heritage I found this very embarassing. Cleaning staff are lovely. Towels at pool side were not always available and we were left to walk back to our cabins in wet swim suits. Kitchens in the unit are tired and in need of a facelift.

It took 4 times going back to reception to get a working key. We got locked out of our room. The patio roof blew off and fell onto the patio. Luckily it didn't hit us. The safe wasn't working. The closet door was broken. The night receptionist was completely unhelpful and did not pass on the messages about the repairs to the day staff. He had a negative attitude as well. On the other hand, Dave, the daytime receptionist was great (which is why the rating is not worse)

alles war in Ordnung bis auf das Schwimmbecken und Sauna waren nicht sehr gepflegt. Die Sauna im Haus war in Ordnung. das Haus und die Umgebung waren in Ordnung, und die Verbindung nach Budapest war auch OK

Buen complejo a las afueras de Budapest, con piscinas interior y exterior, pistas de tenis de tierra batida, perfectamente regadas que puedes alquilar (no las raquetas), las cabañas son espaciosas y con una amplia terraza fuera. Retiran la basura todos los días del apartamento y nos hicieron cambio de toallas 2 veces en una semana, wifi en cada una de las cabañas. Lo único que no hay sartén, tienen menaje, pero faltaría una sartén, es la única pega, pero que solventamos con lo que había, que además estaba nuevo, con decoración de Ikea.