哈里斯飯店及套房那格亞巴淡

I had a remarkably generous experience with our room being upgraded to a suite. I appreciate the concept of an open wardrobe and the spacious room, which features comfortable bedding, pillows, and linens. The bathroom is equipped with different types of towels, as well as travel-sized body products including conditioner, body lotion, and a two-in-one shampoo, along with a shower cap. However, there was a lack of a razor. I prefer bath slippers that offer water absorption and cushioning, as they are more comfortable after long journeys than hard-edged slippers, which can cause blisters on my delicate skin. I spent my day swimming, although the gym is not yet ready for use, and there is no steam room available. There are many dining options, including a BBQ at the poolside, as well as a spa and salon in the Thamrin Batam area, making it very convenient for those who have a few days to experience everything in this young, lively, and vibrant atmosphere.

Hotel is new and very clean with basic amenities. I like the room with spacious shelves that we could put our luggage bags. A lot of varieties for breakfast, and normally with quite a number of local dishes. Overall the egg station and bread are those i preferred since some food was not up to standards. Staff are courteous, pleasant and helpful when i asked for recommendation. Lobby has a huge sitting area for meeting up with friends and right at the end, a small lounge which serves drinks. The only inconvenient part is the swimming pool - it is not in the same building and cannot reach with a connecting lift. Swimmers has to move out of the hotel to go to the next building, move to level 6 and there's the swimming pool. There are changing rooms available. Perhaps the hotel is new, our taxi driver could not locate the hotel. As there are a few Harris properties in Batam, best to inform taxi driver including address. Btw, getting Grab to any other shopping malls are convenient and low cost. There are plenty of eaterie around. Within minutes walk, there are minimarts, cafe, food court, restaurant, massage parlours, skincare and hair salon! These are 2-3 storey high building. Nagoya Hill is the nearest shopping mall which is about 10-15 minutes walk. There is a school nearby so you could hear some noise when they are conducting activities. Also on-going construction nearby, can't really hear from room, so it doesn't bother us. Over all a great stay!

The staff members greeted and smiled when they saw us and the breakfast spread was awesome. Fondue, sushi, green bean soup, pulau hitam, crackers, porridge with chicken stock, just to name a few. Please provide salted eggs as a condiment too. Access to the hotel was inconvenient when traffic was heavy as there were cars packed by the side and some construction was going on which blocked part of the sideways. Overall, we enjoyed the hospitality of the staff.

Good service from reception staff. Housekeeping request attended to promptly. Friendly service in restaurant for dinner. Breakfast had plenty of choices, mix of east and western food. Good location. Many eating options and convenience stores nearby. Brand new hotel so room was in great condition, very comfortable. Hope managment maintains this standard. Room doors could be soundproofed better as morning prayers from nearby mosque and other guests talking in the open hallway were disruptive late at night and early morning.

We got free room upgrade with connecting room. Thanks to friendly staff for our lovely stay as family. Thanks for the birthday cake 😍 for my daughter