蘇發諾飯店(Sovrano Hotel Batam Fka Parkside Sovrano Hotel)

the hotel is strategically located, right opposite of Grand Batam Mall, there is Circle K next door and IndoMart nearby. Walking Distance to Batam City Square and A2 Foodcourt. The front staff is helpful and friendly. there is also parking space reserved right in front of the main door (if you are driving). The room is a little small but it works well if you are only there for sleeping, the soundproof is bad, you can hear people walking and talking outside. The only cons for me is the toilet, is well worn out, yellowish tiles and the towel is all greyish colored. But for the price you paid, you will have to lower your expectation.

It was good before, hence coming back. However, in my opinion, the service is not up to standard now. The cleaning of room is only upon request and I was not made known. The room allocated was with no window and too small even for a solo traveller (i need to walk side way and no space for my cabin size luggage). Loud sound from early morning (630AM local time). Probably will not be back again. But the location is definitely a plus point.

stay for 2 nights , overall OK , but need to tell reception if you need room clean up. so its ok with us as we stay only 2 nights.

First thing definitely good location but room very small no windows, night sleep felt itchy, towels smell horrible and toilet a bit flood when having a shower, ventilation fan noisy.early check-out the next day. Too bad having this experience in this hotel.

Very disappointed and disgusting holiday...at the hotel on 11/11/23 at around 1500 hrs and was told by hotel staffs that i had cancel my booking and indeed very surprise when i do not cancel my booking which i had paid in full could and explaination on this be englighten to me asap.

飯店位置很好..但房間有點小，沒有櫃子可以掛衣服，你睡不舒服，因為你可以聽到房間裡有人大聲說話...我猜牆壁的聲音是壞的...

Nice and clean hotel with grey service. Great for family trip .

我們在 Sovrano Hotel 度過了愉快的 3 天時光。優越的地理位置！ 步行即可到達 Grand Mall、BCS，當然還有當地餐館！我們喜歡 2 個工作日早晨的單點早餐！感謝 Sovrano Hotel 和友好的員工！