住宿方回覆: 尊敬的客人,感谢您抽出宝贵时间分享您的反馈。我们很高兴得知您觉得房间干净舒适。对于您在毛毯状况、浴缸塞、早餐以及退房流程方面遇到的不便,我们深表歉意。您的意见已转达给相关团队,以便改进。请注意,房间内的迷你吧和零食均需收费,详情请参阅房间信息。我们非常感谢您的反馈,并期待您下次光临,享受更优质的服务。此致,Dadang K
住宿方回覆: Dear Mr. Chin Kiat Sow,Thank you for your kind review and for rating us 7.5! We’re glad to hear you enjoyed our strategic location, clean and spacious room, and the value for money.We also appreciate your feedback regarding our facilities and will continue working on improvements. We look forward to welcoming you back to Beverly Hotel Batam!Warm regards,Beverly Hotel Batam