Mahaveer International

When I entered the hotel the front boy offered me Golden room at rs 2000 cash which I agreed and paid.As silver room was not good I cancelled the booking on your site although I was warned by the hotel that the is no guarantee that you will get refund .I am still waiting for refund but you have denied it . Now status is that I have been charged twice for one night.I carefully examined your site and found that free cancellation is still available and then I canceled.your site get hefty commission that is the reason hotel offers the customer direct booking.Hope you understand what I wanted to convey to you