來長崎十分推薦住這家酒店,房間整潔,梳洗用品齊全,房很大很舒適,加床後也不覺得擠擁,房間看出去的景觀很好。酒店地點非常方便,JR長崎站、AMU Plaza, Family Mart就在酒店旁邊,又有不同餐廳可選擇,其次酒店對面還有大莊水產食海鮮,有拉麵店可以夜晚去食宵夜。步行幾分鐘就到電車站可以乘搭去不同景點很方便。向服務員詢問時也很有禮貌,酒店可網上預約免費穿梭巴士,去看世界新三大夜景之一稻佐山。
Had an excellent stay here for 3 nights. Location is excellent being just across the road from the JR station. I was welcomed from arrival to departure. The room was large and comfortable ad quiet. The breakfast selection was excellent with great staff ( excellent additional benefits for being a HH Diamond member which was greatly appreciated) The executive lounge was excellent with great breakfast offerings, great afternoon snacks and a great evening snack selection ( probably the best selection in a Hilton I have had for years). The fitness centre is great ( did not try the hot baths) and loved the congestion indicator on the tv. The Seven Seas lounge was fantastic for a evening drink before bed with excellent service Nagasaki is a beautiful city to visit and hope to visit and stay at the hilton again soon
The winner for this hotel is it's location. Yes it's a couple of stops away from the train/bus station so not necessarily ideal for that but it is super close to a lot of the sightseeing, like Dejima, Chinatown and the harbour area. There is also a tram stop right outside so you can get anywhere really easily. The room itself was pretty small but it has everything you need and they even were able to fit in a desk with a TV for example. Check in was super easy using the self check in machine and staff is there to help you along the way if you're struggling or have any questions. We thought it was a bit expensive for what you get since everything is a little bit dated and the room is on the small side.
Room is spacious and bed comfortable. Easy registration and check out. Customer service pretty good. Also location is superb, near eateries and shops, very useful. However, to be frank, we find the car parking a bit stressful because you have to drive into a narrow lift. Well, the hotel is in the middle of the city so car parking space is very limited.
Attentive, pleasant staff. They were really nice and helpful. They gave good advice about shopping and tourism. Souvenir shopping is pretty easy, as the street up to Glover Gardens is right outside the hotel and is lined with shops. The hotel breakfast buffet was pretty comprehensive, even for me (a vegan). My room was fine. The only small complaints I have are that there aren't any restaurants in the area that impressed me at all, and there's quite a lot of noise from the Glover Gardens street. But those are small complaints. I would definitely stay there again.
訪訪客2nd visit, anxious to use my “secret trip” Kyushu promotion campaign discount. All as nice as I remember spacious room, bad tv options, activities, Two food options and spa/onsen choices. New was the many foreign staff working on all sectors of the facility Surprisingly non of them spoke English, to me anyway. No greetings, no explanations, no thank you, no nothing I was a ghost as my Japanese travel partner is all they saw and spoke only to her and addressed only her nobody and I mean nobody initiated any attempts to make me feel welcome in English. Very disappointed that this facility has forgotten how to make foreign guests feel welcome (after two years of COVID) japan May have reverted to “gaijin complex” hospitality and has apparently imposed a Japanese only language rule on its foreign staff. How sad in deed.