白房子飯店

Booking this hotel is by far the biggest regret of my life. In summary: Staff & food ok, restaurant service needs improvement, room security shocking, room cleaning missing important touches however the bed was surprisingly comfortable. No-one ensured I was happy with my food, After finishing, my plate was taken, nothing was said. After 20 mins I had to shout out to ask for another drink. When she brought the drink to my table she didn’t think to take the empty glass - even though she walked back to the bar?! The hotel itself, despite currently being painted, the decor makes it feel like Faulty Towers. You couldn’t lock the room from the inside, but you could open the room next door (I did this without realising until I was in their room!) The Duty Manager displayed empathy but couldn’t move me as the hotel was full. She suggested I wedged a chair against the door to secure myself from the inside!. Cobwebs everywhere and spiders in the room. I just wished I’d looked at the previous reviews before booking. Never felt so nervous about staying in a hotel.

Unfortunately the sunday lunch was terrible, the meat is brought in and not cooked on the premises, its processed beef chewy and basically you couldnt eat it , the roast potatoes were not roasts again brought in not fresh , promised beef dripping gravy no way was it , it was like water , cauliflower cheese no cheese just milk if the staff hadnt been so nice we would of walked out without paying , maybe they knew this because our complaints didnt seem to come as any surprise, better food or similar at weatherspoons but half the price. Feel totally ripped off. What a shame as beautiful place

Decor great however it was a bit tight sat at round table which can seat four & there were only 3 of us, plates, bottle of wine, glasses etc. My friends enjoyed their meals I had Thai chicken skewer which was not brilliant. I will go again as within walking distance and try a different meal. Staff and service was fine.