住宿方回覆: Dear Guest, We are delighted to hear that our services and facilities were up to your expectations, as such feedback is always a great source of motivation for all of us. Every review helps build credibility for future guests, and your feedback would be greatly appreciated. Thank you for taking time out of your day! Please feel free to contact me at any time if you need any assistance regarding an upcoming stay or any other services related to Kempinski Hotel Muscat. We look forward to welcoming you back soon. Sincerely, Khalid Al Balushi Duty Manager
住宿方回覆: Dear Guest, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Sai Rasam Rooms Division Manager Kempinski Hotel Muscat
住宿方回覆: Dear Guest, First and foremost I would like to extend my sincere gratitude to you for taking your time to share the feedback following your recent stay with us. Our duty manager will get in touch with you to further understand the areas where we fail to meet your expectations and hopefully will able to change your impression with your departure experience. Please feel assured that each of your points will be treated with utmost importance. Despite the mentioned, we do genuinely hope to have the chance of welcoming you back in order to create and deliver our true hospitality. Looking forward to welcome you back soon to our hotel. Sincerely, Sai Rasam Rooms Division Manager
住宿方回覆: Dear Guest, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Sai Rasam Rooms Division Manager
訪客用戶
豪華度假村景觀特大床房 禁菸
入住於 2025 年 2 月
家庭出遊
7 則評論
9.5/10
極佳
發布於 2025 年 4 月 30 日
酒店地理位置很好
住宿方回覆: 尊敬的賓客:您好!非常感謝您在近期入住我們酒店後給予的寶貴反饋。我們很高興得知我們的服務達到了您的期望。我們一定會將您的讚揚轉達給全體團隊成員,這樣的反饋對我們來説 हमेशा 都是巨大的動力。我們期待在不久的將來再次歡迎您蒞臨 Muscat 凱賓斯基酒店,併為您帶來又一次難忘而充實的入住體驗。此致,哈立德·阿布-巴魯希值班經理
訪客用戶
高級特大床房 禁菸
入住於 2024 年 6 月
家庭出遊
6 則評論
10/10
超棒
發布於 2024 年 7 月 14 日
房間很棒,
住宿方回覆: Dear Guest, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Kempinski Hotel Muscat
Feifei15098898
高級雙床房 禁菸
入住於 2023 年 7 月
商務出差
3 則評論
10/10
超棒
發布於 2023 年 8 月 27 日
很不錯值得推薦
住宿方回覆: Dear Feifei, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Sai RasamRooms Division Manager
訪客用戶
豪華度假村景觀特大床房 禁菸
入住於 2022 年 11 月
家庭出遊
2 則評論
10/10
超棒
發布於 2022 年 12 月 27 日
非常好,就是離馬斯喀特遠
住宿方回覆: Dear Guest, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Sai RasamRooms Division Manager
住宿方回覆: 尊敬的賓客:您好!非常感謝您在近期入住我們酒店後給予的寶貴反饋。我們很高興得知我們的服務達到了您的期望。我們一定會將您的讚揚轉達給全體團隊成員,這樣的反饋對我們來説 都是巨大的動力。我們期待在不久的將來再次歡迎您蒞臨 Muscat 凱賓斯基酒店,併為您帶來又一次難忘而充實的入住體驗。此致,哈立德·阿布-巴魯希值班經理
Ehsan Goudarzi
高級特大床房 禁菸
入住於 2024 年 11 月
家庭出遊
2 則評論
10/10
超棒
發布於 2025 年 1 月 30 日
My stay at Kempinski Muscat was truly outstanding. From the moment I arrived, I was impressed by the hotel’s elegant ambiance, impeccable service, and attention to detail.
One of the highlights of my experience was the dual-pool offering, which allowed me to enjoy breathtaking ocean views while also having the option of a quieter, more serene setting. This thoughtful design caters to both relaxation and scenic indulgence.
The breakfast experience was equally remarkable, offering a diverse selection of high-quality dishes. The attentive and welcoming staff further enhanced the overall experience, ensuring that every moment of my stay was seamless and enjoyable.
Kempinski Muscat truly exemplifies luxury hospitality, and I highly recommend it to anyone seeking an exceptional stay in Oman.
翻譯
住宿方回覆: 尊敬的賓客:您好!非常感謝您在近期入住我們酒店後給予的寶貴反饋。我們很高興得知我們的服務達到了您的期望。我們一定會將您的讚揚轉達給全體團隊成員,這樣的反饋對我們來説 都是巨大的動力。我們期待在不久的將來再次歡迎您蒞臨 Muscat 凱賓斯基酒店,併為您帶來又一次難忘而充實的入住體驗。此致,哈立德·阿布-巴魯希值班經理
訪客用戶
高級特大床房 禁菸
入住於 2025 年 1 月
夫妻/情侶出遊
3 則評論
9.0/10
滿意
發布於 2025 年 2 月 12 日
Lovely hotel, great breakfast, very very comfortable bed, room and shower. I just feel the pool service and food could have been better, also no valet parking.
翻譯
住宿方回覆: 尊敬的賓客:您好!非常感謝您在近期入住我們酒店後給予的寶貴反饋。我們很高興得知我們的服務達到了您的期望。我們一定會將您的讚揚轉達給全體團隊成員,這樣的反饋對我們來説 都是巨大的動力。我們期待在不久的將來再次歡迎您蒞臨 Muscat 凱賓斯基酒店,併為您帶來又一次難忘而充實的入住體驗。此致,哈立德·阿布-巴魯希值班經理
Dovile
高級房
入住於 2025 年 4 月
夫妻/情侶出遊
2 則評論
10/10
超棒
發布於 2025 年 6 月 1 日
We had a truly wonderful stay at the Kempinski Hotel Muscat. From the moment we arrived, the service was outstanding, and the entire team made us feel incredibly welcome.
A special thanks goes to the restaurant and housekeeping staff, who were exceptionally kind and attentive to all our needs. Every meal was a delight, and the service in the restaurants was warm, professional, and consistently thoughtful. Housekeeping also went above and beyond, visiting twice a day and keeping our room spotless and ensuring we were always comfortable.
The hotel itself is stunning, with beautiful facilities, a relaxing atmosphere, and excellent attention to detail throughout. We’re so grateful for the hospitality we received and would love to return again in the future.
翻譯
住宿方回覆: Dear Dovile,Thank you for taking the time to share your valuable feedback following your recent visit to Kempinski Hotel Muscat.It brings us immense joy to know that your experience not only met but exceeded your expectations. We are particularly pleased to hear your commendations regarding the outstanding service from the moment of your arrival, the exceptional kindness and attentiveness of our team. Your positive comments will be shared with our dedicated team, as such feedback serves as a significant motivator in our continuous pursuit of excellence and our commitment to delivering unparalleled hospitality.We look forward to welcoming you back soon to Kempinski Hotel Muscat.Sincerely,Carmen VenterQuality Manager
Nataliia P.
入住於 2024 年 2 月
獨自出遊
10 則評論
10/10
超棒
發布於 2024 年 3 月 8 日
Kempinski оставил прекрасное впечатление. Элегантный, сдержанный, благородный, минималистичный в отделке отель. Поскольку рядом море, в номере присутствует специфический запах из-за постоянной влажности, хотя возможно, это потому что комната находилась на 0 этаже. Сразу после уборки он исчезает, но потом снова появляется. Мой вариант размещения HB. Для тех, кто любит вкусно поесть, самый разумный выбор. Ужины очень разнообразны, действительно на любой вкус вкус: мясо, рыба, десерты, закуски, - вот просто глаза разъезжаются от разнообразия! Устраиваются, в том числе, и тематические ужины. Так, один из вечеров был посвящён турецкой кухне. Бассейн великолепен. Их даже 2. Один с выходом на пляж. Пляж, возможно, не самый впечатляющий. Тут, смотря с чем сравнивать. Территория отеля небольшая. Вокруг район, где проживает много экспатов. В двух шагах приятная набережная, с причалом для яхт, многочисленными кафе, торговым центром. Замечательный вариант для прогулок хоть утром, хоть вечером. Персонал в отеле очень приветлив и отзывчив. С первого раза запоминают все твои предпочтения и всегда готовы помочь. Накануне заселения я получила анкету, где отель просил указать мои пожелания и предпочтения. Я написала про более поздний check-out и отель подтвердил мне эту возможность без взимания дополнительной оплаты.
翻譯
6/10
住宿方回覆: Dear Nataliia P, Thank you for your valuable feedback following your recent stay visit to us. We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team , as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Emad Alsughier Duty Manager
訪客用戶
入住於 2024 年 5 月
夫妻/情侶出遊
1 則評論
8.5/10
很好
發布於 2024 年 6 月 7 日
Everything be good I hope will come again but I request flower but not have
翻譯
住宿方回覆: Dear Guest, Thank you for your valuable feedback following your recent stay with us. We hope we will be able to exceed all your expectations on your next stay.We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Emad Alsughier Duty Manager
訪客用戶
高級特大床房 禁菸
入住於 2024 年 2 月
夫妻/情侶出遊
4 則評論
9.0/10
滿意
發布於 2024 年 3 月 21 日
Excellent service de petit déjeuner. Personnel attentif. Buffet de grande qualité.
Hotel calme et prestations à la hauteur.
翻譯
住宿方回覆: Dear Guest, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services were up to your expectations, and we will gladly share your compliments with the entire team, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon for another memorable, fulfilled visit to Kempinski Hotel Muscat. Sincerely, Sai Rasam Rooms Division Manager Kempinski Hotel Muscat