Ramada by Wyndham Murree Lower Topa Resort

Pakistan raves about its hospitality, but these people couldn't care less about foreign guests. I paid a lot of money to stay here thinking I would receive first-class service. My paid breakfast includes a choice of only two items, potato curry (it was bland and made with no love or care) or an omelette. The restaurant was dark. I had to ask for the lights to be switched on. It was cold (it snowed 4 days ago), I had to ask for the heater to be switched on. I had to ask for juice. Basically, I only got items by asking even though I've paid for a full breakfast. Staff couldn't care less what you've paid as they have your money. I ordered a margherita pizza for lunch. It was disgusting dough with cheese (and a tiny bit of beef salami I added as extra topping). I ate two a half slices as I was hungry but felt sick from it. What chief doesn't know how to make the world's simplest pizza?!! Many of the staff don't understand basic requests, and you have to follow up on each request twice - at a minimum. Feedback to management doesn't work as they blame staff. Management and staff need retraining, particularly about taking accountability and responsibility and following through. I asked a staff member re gym equipment, he said he'd get back to me. Never heard back. I followed up and then learned it's not open till the afternoon. There's hardly anyone here and they can't look after one foreigner. I'm practically begging to get the service I paid for! Its left me feeling awful, sad and disrespected.

Hammed sitting is good savrec and Norman and nasabe is good and sapvaerz hamraz is good good hote staff is very nice hjsjdjjhdjduhdjkdhdnihjdjdjhdhdjdjhdhdjiudjjdhhrkisjuudj hhjjdudjdj7ehje8h

I went here with my family and trust me ramada is a very satisfying and beautiful resort Hostess Ramsha is very kind and cooperative 🫶🏻

I visited with my family food was delicious all staff was very cooperative specially miss ramsha was very humble ........

my experience was really good at ramada u stayed here for 2 days everything was perfect will definitely come again the hostess ramsha was really professional and nice and waiter danish service was rice nice too highly recommended

I love the experience the room survive and also the hi tea buffet of there must recommended place in murre with very sweet staff and good ambiance . Special thanks to hostess ramsha supervisor hamad thank you 🫶🏻