The trip was good. Room was clean and front desk was always helpful. I would say the kitchen staff was friendliest. The breakfast buffet was good. But room service NEVER answered the phone. Terrible service. And they never once cleaned our room in the 5 nights we were here. 2 of the mornings we slept in and had a do not disturb sign.. but the other mornings, we saw them in the hall a few doors down headed towards our room. They saw us, we said hi. We didn’t have a sign on the door. And they never once entered our room and replaced our towels, took our trash, nothing. That was a bummer. One of the pillow covers and my kid’s sheets had an old deep yellow stain on it when we first arrived. The room was clean but the sheets made us a little iffy. Overall though, it was a nice quiet room. Modern and comfy suite, and central location to everything we wanted to see.
翻譯