The hotel is very nice and the proprietors are both welcoming and helpful. The room was small but adequate and included a small balcony, however, you had to duck to go out to the balcony. The room was very clean and the air conditioning worked great! When I booked this, I was of the understanding that someone was at a front desk until 6 PM. It turns out that there is no front desk, and no one to help you if you need anything. They have a number to call but not the same thing. Because we didn't speak Italian, we were not able to call a taxi (they would hang up on us). So, although this is a very nice hotel, if you don't speak the language, you may want a full service hotel.
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