慕尼黑WM-Brunnen附近住宿

The hotel rooms are quite nice and comfortable. The furniture has a stylish and modern design. The overall cleanliness of the room was also very good. However, the lack of a wardrobe in the room was a bit disadvantageous. This made it difficult for me to store my clothes properly. The lobby area was also very impressive. It had a chic decoration and a spacious atmosphere. The seating areas were comfortable and cozy. However, I think the staff should be more professional. Some employees were indifferent and slow. However, a staff member named Lorenzo was very helpful and friendly. Thanks to him, many of my problems were solved. The breakfast service was a bit disappointing. I expected better variety and quality. Some of the food was not fresh and the presentation was not very appealing. I think there should be more options and delicious choices for breakfast. My cocktail experience at the bar was also not satisfying. The cocktail I had was tasteless and unbalanced. I believe the bar should offer higher quality drinks and the cocktails should be better prepared. Overall, I liked the hotel room and lobby. However, there were some negatives as well. Attention should be paid to issues such as the lack of a wardrobe, the inadequacy of breakfast, the poor quality of the cocktail at the bar, and the need to improve the professionalism of the staff.

我們把它當作慕尼黑的觀光基地。從慕尼黑搭火車約 10 分鐘，步行 10 分鐘即可抵達。這條路很容易走。房間簡單又舒適。我覺得物有所值，如果在慕尼黑中央車站附近的話，價格會貴一倍左右。

這個酒店很德國，大堂晚上有酒吧有電視～網速很快可以支撐國內的視頻會議！衞生條件不錯，打掃衞生的大哥很敬業～總之就是很德國的酒店，儘管沒有什麼華麗而言，但讓你覺得紮實，靠譜～離德意志博物館步行就到了，地鐵S3號線也很近，還有DM和ALdi，東西便宜到想讓我去進貨～到市政廣場大教堂就2-3站路～下面的圖片是我在酒店房間拍的、大堂拍的、酒店門口拍的～總之，非常德國，不華麗浪漫但不會讓你抱怨和失望～拖鞋啥的要自己帶啊，歐洲普遍都不提供～

Stayed here with my family (2 sons, 11 and 13.) The hotel was very kid friendly- my kids were greeted and they had a play area (with a video game) and a few games for the room. The location was great- about a 5 min walk to the Deutsches Museum and about 15 walk to Marienplatz, but seemed to be off the beaten tourist path. The area felt very safe, and there was a small mall next door that had 2 grocery stores in it (great for simple meals!). It also had a subway stop (Rosenheimer Platz), where all the main lines stopped. The room itself was great. My kids enjoyed the free minibar (but I was told this was being discontinued.) The pool was nice- the kids loved it! It is smaller than it looks in the pictures and was too cold for me. The bathroom was nice- the toilet is separate from the shower/sink/tub area. The sink area had the best lighting of any hotel bathroom I've ever stayed in. Plenty of hot water, and my kids were amused that there was a TV speaker in the shower area. If we return to Munich, we would definitely stay here again!

它就在地鐵旁邊,非常友好和樂於助人的接待員。房間乾淨漂亮。你根本不想離開:)

An un-planned two-night stay here, necessitated by the temporary failure of Lufthansa, was a pleasant experience as the hotel offered a large and comfortable room with great heating and good (if older) ensuite amenities. It doesn't look like 'posh' hotel, but it was comfortable and the location is great for the Hbf rail station -and for one of the nightlife areas. It isn't a long walk from the old town either. The staff were friendly and helpful and the price was reasonable.

不知是有人房間裏吸煙還是報警器誤報，半夜消防警鈴響，都跑下樓看怎麼回事，神奇的是消防隊大概3分鐘就到了，這是啥效率，消防員來處理了確定是誤報就走了，反應弧慢的住客消防隊走了才下樓看怎麼回事 早餐挺豐盛，有熱食，燒水壺得跟前台借，按金10歐元，還水壺的時候退錢

房間很小很舊，電梯也很小，靠近火車站，就在火車站對面很吵，車次多，房間很曬很熱中午沒有辦法睡覺，沒有空調衹有風扇，晚上吹一個晚上風扇，不懂那個房子是不是不通風，特熱特燥。廁所和洗手間也是迷你的轉不開身。忘記房間拍照了，下次絕對不會選擇這。慕尼黑城市交通方便，第一次來提前訂的，以後會現在設施新的。靠近英國花園周邊的好，酒店旁邊就有班車直接達機場。

The place is nice as a family, has 2 rooms and a kitchen. But the sofa is basically unusable as it's so uncomfortable. The beds are way too soft and the mattress topper keeps sliding down and you have a lot less bed. Pillows are also very flimsy. Kitchen is ok. ”Sharp” knife and scissors don't cut. Washing machine but no place to hang clothes. NO HOOKS IN THE BATHROOMS. All your towels will stay crumbled somewhere. So much room for improvement and it wouldn't even cost that much.

2022 年 8 月 1 日 19:00 至 19:30 之間的夜班接待員非常粗魯。甚至不接近最低的待客標準。我們通過預訂服務在Leto Hotel Moosach預訂了一個房間，現在是B＆B Hotel，但預訂時仍然是Leto Motel，地址相同。首先，我們來到前台，接待員根本拒絕檢查我們的預訂細節，因為在收據上他看到了住宿服務的標誌，而不是 B&B，並告訴我們我們來錯了地方。我們再次查看了地圖和在線預訂，發現一切正常。我們回到前台，要求檢查預訂中的其他號碼，但沒有用。然後我們被粗魯地告知，我們只是在浪費他的時間，而且有一排人因為我們不是……我們應該走開。過了一會兒，我們回來並要求按我們的姓氏查找預訂，最後它成功了。我們還問他怎麼稱呼他，但他說他不會告訴我們，這很奇怪。接待員要求我們付款，因為計算機中沒有有關付款的信息，但是已經預付了。我們向他展示了來自網站的收據，其中顯示了付款的詳細信息，他再次拒絕了該預訂服務的任何文件，並堅持付款或離開。幸運的是，預訂服務的服務團隊表現出色，在我們聯繫他們後，我們的問題得到了解決。突然，接待員在大廳走近我們，說他可以為我們辦理入住手續。他註冊後告訴我們他沒有問題，這是系統錯誤，不是任何人的錯，我們只是無緣無故地打擾他。但顯然問題在於他從一開始就對我們的態度。他根本不是想幫助我們，而是想擺脫我們，把我們當成垃圾，而不是人。事實上，我的男朋友來自酒店管理領域，在高級連鎖樂天酒店工作經驗豐富，所以他不會無緣無故地爭論。不久前我在布達佩斯住過B&B，對服務很滿意。我一直都知道這是一個與樂於助人的員工一起預算住宿的好地方。所以我們倆都完全震驚和失望。我希望這種情況能夠得到民宿管理層的重視，因為單個團隊成員的無能不應該破壞整個公司的聲譽。而且我仍然相信發生的事情是一個例外。