蓋澤爾超越飯店

Super service in THE BEST location. We had Room 1 - a spacious suite with a view of Marienplatz, the glockenspiel and the beautiful Christmas market. So atmospheric and a great vantage point. The windows are well insulated & there was absolutely no noise from the square below. The hotel occupies the 5th floor of a modern building and the entrance is a little unusual and out of the way. But once inside, the hotel is wonderfully stylish and chic. A great bar area for tea coffee & snacks and some of the best breakfast omelettes we’ve ever eaten. Special thanks to Sarah and Gertrude for all their help with restaurant bookings and taxis. We would heartily recommend to anyone wanting a luxurious central location in Munich.

Das Hotel liegt sehr zentral, in den beiden obersten Stockwerken eines Geschäftshauses direkt am Marienplatz. Gut schallisoliert. Der Eingang ist leicht zu übersehen. Guter und aufmerksamer, netter Service, schönes großes Zimmer. Teures Frühstück.

From arrival, the staff were amazing. Our taxi dropped us at a nearby street and it was a very short walk to the hotel. The hotel was well signed posted and we were greeted at the door (by chance) and shown up to reception. (You will need to buzz to gain access). The staff helped with our bags and gave us a welcome drink while checking us in. The room (#5) was clean and comfortable and just off a seating area. There was minimal noise from fellow guests and outside throughout the night. Breakfast was delicious with a lot of a la carte choices. Overall, a great place to stay.

My wife and I just spent 4 nights at BEYOND, and we loved it. The staff is super friendly, the rooms are modern, clean, and quiet. The location is indeed the best, if you want to be in the heart of 'old town' Munich. Walking distance to the best Munich has to offer. This is not the largest hotel, with only 10 rooms on 1 floor, and 9 rooms on the top floor, but don't let that stop you from staying here. Indeed, when you open the door to your room you are opening it into the lobby/seating/relaxing area, but it works very well. There is small 'finger food' available, drinks, breakfast omelets, etc. and it is 15 paces away. But, you still have fantastic privacy. We loved it! And, the staff is super friendly, and very well trained. We interacted with Gertrude, Sarah, Elias, Lione, and Maren. Be advised, there are only roughly 4 English speaking channels on the TV...but one is not coming to Munich to watch TV! We would stay here again (and we like nice hotels).

非常小的精品酒店。工作人員熱情、友善、細心。我們住在一間景觀高級雙人房。床很舒服，房間很乾淨。由於慕尼黑因暴風雪而關閉，我們不得不延長逗留時間，但他們能夠接待我們。景色很美。有充足的熱水。免費提供過濾水。我們不喜歡的地方：透過電子郵件或社群媒體訊息很難或不可能聯繫到員工/管理階層。不適合國際旅客。 - 如果您預訂臨街的房間，請做好應對道路噪音的準備，一直持續到凌晨，然後在早上 8 點再次做好準備。如果這打擾您，請帶上耳塞。 - 他們網站上列出的烹飪套餐已不復存在。如果你在那裡吃飯，你將支付菜單價格。我們預訂了難忘時刻套餐，以為那是他們的美食套餐，但事實並非如此。該套餐僅包含早餐，這似乎不太合適，因為預訂房間並支付早餐費用會更便宜。這一誤解導致意外產生了大約 200 歐元的費用。當我們詢問時，我們沒有爭論或大驚小怪。我們全額付款，但當然我們不太高興。 - 由於暴風雪，工作人員無法到達酒店，服務受到影響。設法到達的工作人員表現出色，但服務受到了影響。對於三晚的住宿，我們只在第一晚才提供夜床服務、毛巾和清潔服務。我們注意到經理在我們退房的那天就做到了，但她沒有道歉，我們也沒有大驚小怪。儘管如此，這並不是人們對「豪華」酒店的期望，或者至少不是我們個人過去在豪華酒店中經歷過的。即使沒有暴風雪，人們也會感覺他們超出了他們的能力範圍，分配過多等等，或者對酒店業來說是新手。電燈開關很挑剔而且不直覺（如果你留下來就會看到）。由於我們與一位工作人員有過一段很棒的經歷，所以我們不能憑良心留下不好的評論，但是，這家酒店在前期定價和提供其所吹捧的設施方面沒有達到預期。慕尼黑有很多豪華酒店可供選擇，我們很幸運能夠入住其中的幾家。對我們來說，這家酒店不是我們將來會考慮的，因為在成本和服務方面有太多意想不到的變數。我們認為它們可能太小而無法提供一致的體驗，而且其價格點也是我們無法接受的。你的旅費可能會改變。