Absolutely stunning hotel. Staff aim to please. Was here with my mother for 4 days. We are both vegan and staff went out of their way to facilitate us. Menu can be accommodated. We had vegan pancakes, vegan pizza, vegan tortillas . You just need to give them a little advance warning. Special shout out to Karthikraja whose service stood out. We also used spa facilities - had a 90 minute massage which was amazing. We loved Mumbai and hope to be back or stay at another Taj hotel soon.
I really enjoyed this hotel. It is very much worth the money. The staff were very professional, friendly, and helpful. The breakfast was very good and the restaurant staff are also very attentive and friendly. The room was clean, had a good view, and is in a nice location. I have no complaints. I would definitely stay there again.
Being a solo traveller (I wrongly booked for 2) I was “upgraded” to a room in the top floor with a window that looked into all kind of machines, I didn’t feel comfortable there. Besides there are some metro construction works that make it a bit difficult to reach the place. It’s a 20 minutes distance from Gateway of India but for the price I paid I wasn’t expecting such a 2/3 stars hotel. Breakfast just normal, nothing great