1. The property pictures and current situation is a mismatch. 2. I had asked for a surprise setup which was refused stating it’s a heritage hotel. However the setup and standard of the room was substandard. 3. The hotel has no lift and we had to climb 3 floors every-time we needed something. 4. The basic amenities in the room was not satisfactory at all. We had to make multiple calls to get things in order like helping with locking of the window, arrange for a towel, etc. 5. Since most rooms are executive, they provide twin attached bed which is avoidable if you are travel-ling as a family. 6. Breakfast option is limited and they seem to run of out items at-least 20-30 minutes before closing time. 7. Services are slow and require multiple reminders.
翻譯