貝爾克里克小屋

I repeat, do not make a reservation with Alpine Lodging. I had to cancel our registration and Ryan/Head of reservations was so RUDE that if he treats potential customers like this, he most likely has a pattern of this kind of attitude and behavior with others! I will never make a reservation again and I come to Telluride often.

We have stayed Bear Creek Lodge numerous times over the last 10 years, Abe 3 times during 2023. We prefer this location rather than being below in the actual town of Telluride for many reasons but most of all for the serenity and the excellent views of the mountains. No parking issues, well equipped kitchen and gracious staff including a free van for guests to use if they prefer not to drive.

When we arrived no one was at the front desk. After waiting a while someone showed who knew little English and checked us in. When we arrived to our room, we noticed that there was a hallway with a closet that connects to another room. The design allows noise intrusions from the people next to you. You can literally hear their conversations. Privacy concerns right there. Then around midnight, a group started to party at the ping-pong table. It was so loud no one was able to sleep and no one stopped them because there is no staff at night. We decided this place was so disappointing, we checked out early. I emailed the general manager Tyler Newman about the situation and he never even replied back to me.