海防山景

Beautiful newly opened hotel with very nice staff providing excellent service! We stayed at the Moon Boutique Hotel for one night while visiting Cat Ba island. The hotel is very well located on the town's main street and all sights on the island are easily accessible from this point. The room was large, stylishly decorated and had a very comfortable bed. Our favorite part of the hotel however was the staff! They went the extra mile to make us feel welcome and have a nice time on the island! They provided us great information about activities, prepared excellent welcome drinks and breakfast and always had a smile on their face. It was also very nice to see how well they worked as a team! Definitely the best hotel on Cat Ba!

位置方便,我們選了這家酒店做一天船遊艾倫哈灣,一天在國家公園。牀墊很舒服,房間很乾淨,早餐也不錯。整條街都在大施工所以很吵,灰塵很大。最好與酒店雙倍檢查,以確保道路工程完成。建議:1.更換沐浴露和洗髮水,因爲我們房間提供的氣味不好,2.與更好的摩托車租賃公司合作:我們通過酒店租用了2輛不同的摩托車,兩者都處於惡劣狀態(輪胎損壞,剎車不良,空箱,發動機故障,頭盔臭)

I did not receive the room type that I reserved through Trip.com. My booking was for two suite rooms, each with two beds and one sofa bed, to accommodate a total of nine guests. Upon arrival, the reception staff informed me that this room type was not available and stated that the listing on Trip.com was incorrect. As a result, the rooms provided do not match my confirmed reservation, causing significant inconvenience to my group. I would appreciate an explanation for this discrepancy and an appropriate resolution as soon as possible.

We didn’t get the room as pictured in the booking, instead we got a second floor room as in the picture. The bed was comfortable. The shower was too small, I’m 175cm and I had to crouch to wash my hair. The shower pressure was terrible going for slow to slower every second and other showers were the same. In the room we were in you could actually see into our neighbors shower. Our sink burst one time but they fixed it right away and were very apologetic. The area was lovely, as stated by others it is far from the centre but worth it for the quiet and the scenery with nice walks nearby. The hosing family were nice and helpful when getting our bus out of catba.

Nice HomeStay in the mountains. The facilities were good and the owners hired us scooters and arrange for our transportation from Hanoi to Cat Ba. They had some books, cards and board games available. The tables around the pool were nice to have food or a drink around. The location is out of town, so not as many food options available but the homestay offers okay food - the banana pancakes were nice. The room was spacious, cold aircon and hot water with a little balcony which was nice. It was excellent value for money and very easy to get to the nation park and caves from on a scooter ☺️ If you book any day tours, they will pick you up from the hotel too. The boat tour was enjoyable - we booked through GetYourGuide, but the homestay also offers tours as well.

非常寬的房間和角度視圖9樓。老闆負責租車(100000kVND)的行程、陸地和轉讓。在停留結束時,可以用銀行卡或不接通的支付。 早餐可以更爲多樣化

房間裝潢精美，非常舒適實用。位置不太好，離市中心有點遠，離海灘更遠。 工作人員友好熱情。早餐選擇不多，但品質一般。飯店設有屋頂酒吧和餐廳，但營業時間不詳。我們下午想去，但那裡空無一人。

我們在Tt假期入住,所以我想有些工作人員在假期,前台只有一個人。我們住的房間是雙牀房,但他們收集了2張牀,做了一張非常大的牀,但這樣做,它使牀周圍的循環一點也不方便,插頭放置在怪異的斑點。而且房間裏沒有足夠的插頭。房間裏的冰箱發出了很大的噪音,我需要用耳塞睡覺。 早餐過得去,最後一天,因爲我想酒店人不夠,我們拿的是咖啡館的早餐,早餐廳門口沒有告示牌,也沒有道歉。 酒店前面有個大工地,海景有點浪費。 不過在Cat Ba鎮位置不錯。

Bon hôtel pour le prix. Petit déjeuner moyen mais bon c’est pas cher donc il faut s’y attendre ! Attention, salle de sport inexistante (contrairement à ce qui est écrit).

我們住得很開心!我們的房間很大,景色很美,甚至還有日落的獎勵。我們有一個迷你冰箱,吹風機和水壺。我們住在801房間。我們的酒店經理很棒,給了我們很多小費。此外,他也出售旅遊,這使得一切都變得更容易。我們預訂了1晚2天的郵輪。 早餐很美味,你有選擇甜或美味,我們得到了煎蛋和蔬菜和新鮮的法棍。我們會在心跳中再次入住那裏。 謝謝 來自加拿大的克拉麗莎。