富士河口湖町山景

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

設施：房間比較舊，充電口也比較少。温泉男士一樓的環境不錯，女的相比就湯池少很多。 服務：酒店下午茶還不錯，旁邊有個小型的小童娛樂區，大人可以一旁下午茶休息下。 酒店的晚餐是一道道，味道和量都還過得去。早餐沒有刺身類，選擇比較少。 一早要看富士山倒影的話，需要早起走過大橋才能看到，約20-30分鐘路程。

I stayed at the Kogetsu for 2 nights in May and it was an unforgettable experience. Every detail was beautiful and thoughtful. I booked rather late and was not able to book the same room, so the first night I stayed in a Standard Western Style twin w open-air bath; and the second night in a Standard Japanese Modern w open-air bath (Triple). Both were on the 3rd (of 5) floors and both had stunning views of Mt Fuji. Both incorporated both Japanese and Western style. The first room had wood floors throughout and half-shoji screen doors so you could separate the bedroom and dining areas. It also had a small walk-in closet. The outdoor onsen was quite large (could easily fit 4 adults) and the patio was wider than in the Triple room. I posted pics of the Standard Western Style Twin and will post the pics of the Triple separately. In contrast the Triple room was larger and there was a gorgeous daybed (which becomes the 3rd bed) with windows on either side overlooking Mt Fuji. The onsen was a bit smaller (could easily fit 2 adults). The bedroom was carpeted, dining area had tatami-style mats, and hallway had wood floors. There was a wardrobe rather than walk-in closet in this room. Both rooms had a wet area for washing up before the onsen, a separate powder room, and separate toilet room. Honestly, you can’t go wrong - both rooms were gorgeous. I felt lucky to be here. One thing to note is that there is a boat launch beside the ryokan, so my open-air onsen on 3rd floor was not super private (there’s a screen to pull down if you want privacy, but it obscures the view). The 4th/5th floors would have more feeling of privacy. The kaiseki meals were beautifully displayed and delicious. The 2 nights’ menus were different but followed a similar (but not identical) format: 1) Aperitif, 2) Seasonal appetizers, 3) Soup, 4) Sashimi, 5) Main course (hot), 6) Steamed fish, 7) Grilled fish, 8) Palette cleanser, 9) simmered dish, 10) rice dish, and 11) dessert. My nakai, Fumiko-san, was lovely - friendly, helpful and knowledgeable. Breakfast was also included - it was half- buffet, with an elegant bento box with appetizers and tamago. It also included delicious tempura, made to order and delivered to your table. The hotel has a happy hour from 2:30-6:30 where a limited selection of tea, coffee, nonalcoholic drinks, beer and wine are free. You can enjoy them on the gorgeous terrace overlooking Mt Fuji with your feet soaking in the footpath (just not in your room). Lastly there are shuttles every morning to Kawaguchiko Station or any of the tourist sights on the way, and the hotel will send a shuttle to pick you up when you are ready to come back. The location of this ryokan could not be better - close to some great museums and on the North shore of the lake, which has the best views (and away from the touristy South shore).

這是第二次入住富士銀杏，而第一次是在2017年。我第二次去河口湖時選擇它的原因是我在2017年入住時完美的位置，服務和食物。首先，我應該感謝酒店的工作人員。您可能知道，獨自旅行者很難預訂日式旅館房間。作為我認為最適合住宿的酒店列表的搜索，Fuji Ginkei 是為數不多的酒店之一。我很感激。位置絕佳，可以同時看到湖光山色。對於河口湖來說，只有少數酒店有這樣的景色。到了河口湖站，別忘了給他們打電話，他們會來接你的。不過住的時候，如果要坐他們的shuttle bus，需要查一下他們的shuttle bus schedule。我選擇了帶陽台的日式房間，因為我想在我的房間裡拍很多照片。這是值得的，因為房間的景色很完美。我可以整個下午都呆在房間裡看富士山。它甚至在房間裡有獨立的浴室，這有點難得。如果您在冬季入住酒店，請不要忘記使用室外溫泉。進出會很冷，但這是值得的，因為使用室外溫泉時您會看到非常晴朗的天空和許多星星。你永遠不會忘記它。此外，不要忘記去幾米外的湖邊。您可以拍攝完美的湖泊、富士山和星空照片。令人印象深刻。服務一如既往，可想而知。當您享用早餐和晚餐時，工作人員會與您交談，介紹菜餚並告訴您許多令人興奮和有用的信息。有一次，我和他們討論了さかさふじ，真的學到了很多東西。這道菜很好。因為我住了兩晚，所以我覺得第一晚的晚餐比第二晚好。對於早餐，我沒有太多話要說。總的來說，這道菜味道不錯，但沒有2017年那麼令人印象深刻，可能是因為這些年我嘗試了一些米其林，這提高了我的標準。總的來說，這是一家很棒的酒店，價格相對於河口湖周邊的其他酒店來說並沒有那麼高。再說一遍，值不值得。

La Vista是Dormy Inn集團旗下的酒店。 距離河口湖站約11分鐘車程，有Shuttle bus 接送。自駕的話，有大量車位泊車。 2樓有大浴場及數個private bath。大浴場外晚上放了雪條，早上放了乳酸飲品供客人享用。同層亦放了衛生用品及浴衣讓客人自取。 1樓有小商店，有售紀念品及禮盒。Bar area 可望到富士山，24小時提供熱飲，包括咖啡、茶、朱古力。晚上有售日本造的紅酒🍷。餐廳也是在1樓，早餐晚餐也是在此用餐。另外22:30-23:00有供應拉麵作宵夜。 早餐是自助式，選擇多，有和式前菜、麵豉湯、和式熱食、奄列、yoghurt、麵包🥖、甜品🍮等。而晚餐就是8道菜的西式晚餐。味道屬正常水準。 今次訂的房種是玫瑰雙人床房。房內有露台。露台有浴缸🛁。可以邊欣賞富士山，邊浸浴。不過寒冬❄️下，要鼓起勇氣才能踏出露台。早上起床就可走到露台欣賞日出。

Comfortable and well run hotel with spectacular views of Mt Fuji from rooms on south side. Rooms are well equipped with generous supplies of toiletries and the complimentary kimonos - available in several sizes - are a nice touch and useful for onsen visits. The breakfast buffet is extensive and we enjoyed the made to order omelettes. We also ate in the restaurant in the evening where the food was delicious and very well prepared if rather expensive. There is no bar but beer is available from the vending machine in the basement and wine vouchers can be purchased at reception for use in a dispensing machine close by. The observation deck is well worth visiting especially at dusk for views of Fuji, the lake and surrounding mountains. Throughout the staff were very helpful and we appreciated the shuttle service to the train/bus station and the availability of the luggage transfer service in the hotel shop.

Ein modernes Hotel welches sich im Fuji-Hakone Nationalpark befindet. Dort waren wir für 1 Nacht bei unserer Japan Rundreise untergebracht. Das Zimmer war sehr schön, leider hatten wir am Abend bei unserer Ankunft Regenwetter, so dass wir von der Umgebung nichts sehen konnten. Dafür wurden wir am nächsten Morgen entschädigt.

Great experience . The room is clean and we chose the Lake View. You should always opt in for dinner, which is great value and they really stuffed you. The meal was one of the best we had in Japan. The kids love it too. The exterior of the hotel is a little tired though and we feel transported to early 90s. The onsen is rather empty and we love the outdoor onsen. For the man, they even have an additional outdoor onsen on the 5th floor. The hotel is on the green line which only has shuttle bus once per hour, which is not as convenient. The Ryokan has however free shuttle bus service from the station till 8pm, which you just need to call from the station pay phone.

Room accommodations: 4/5 rating - The room is very clean, spacious, and simple. I got the Japanese tatami style room facing Mt. Fuji. It feels like a legit Japanese experience. The bathroom and the entry way is small. Dining: 5/5 rating - The included buffet food is AMAZING! This is by far one of the best buffets I've had in a while. It's simple and nothing crazy, but the food quality is surprisingly good. Service: 4/5 rating - Allows baggage check-in. Great shuttle service to and from key areas in Kawaguchiko. English proficiency is Medium to Low. The staff speak limited English.

酒店的服務10分好，職員懂得英語及中文方便溝通。 而且酒店很新，所有設施也很新淨，衛生情況佳。 酒店的位置處於半山設有接駁巴士，由河口湖站岀發大概10分鐘內便可到達。 地理位置能遠望富士山，唯天氣不理想看不到。 酒店的晚餐很高級和好味。 推薦！