龐培山景

if you enjoy rude customer service and horrible wifi, the Hotel Palma in Pompeii is the hotel for you. After a peasant visit five years ago, we returned this week with a group of 32 for an overnight stay. To start, they didn't honor the rooming list we sent when we booked with them. At the last minute the put some of our party in undersized rooms forcing unrelated members of our group to share a bed. The front desk also failed to have our rooms assigned when we arrived, which is normal for large groups. I didn't see a single smile from a staff member the entire time we were there. And each member was greeting by the morning desk clerk when dropping off keys with an abrupt ”did you take anything from the mini bar during your stay?” Forget a simple good morning or thank you. One member had a water and bag of chips and was charged 8 Euros. What a rip off. Others complained that there was no shower curtain which caused the bathroom floor to flood with water. They had to use their towels to mop up the floor. Breakfast was a shadow of what it was during our last visit. The juice tasted rancid and the only choice of yogurt when I arrived was banana. The main problem was their weak and spotty wifi. It's 2024. You can't call yourself a high-end hotel without offering reliable wifi. I was in room 211. There was no wifi reception. I tried several times on my phone and laptop. The other hotels in Milan and Rome we visited had great wifi - not at Palma. When I went downstairs to let the overnight front desk clerk know, he refused to believe me and sent me back to try again, which I did. No reception in 211, but it picked up as you walked down the hallway to the elevator. Again he refused to believe me and aggressively debated me and refused to come upstairs to check. When I asked if I could use the desk in the front lobby to do the three hours of work I needed to take care of, he said no; that he had to clean the lobby - same reason he gave when he kicked four of us out of the lobby at 12:30am. No cleaning was done by morning. I sat at a small table by the bar to complete my work. Even there the wifi went out a couple of times. Other members in the group complained that their rooms were deadspots also. We will not return to the Palma. Rude staff, bad wifi, and a weak breakfast make it unattractive for the price.

非常漂亮的酒店！有一個可以吃早飯的果園，天氣好的時候很享受。餐食美味，提供午餐和晚餐。服務很好！非常熱心。如果幸運的話可以看到酒店的貓Joseph

我們住了3晚,開車到的,房間很寬敞,牀真的很舒適,老闆Mario和Sabina真的做了一個舒適的酒店,我們到達時非常熱情!如果您計劃開車參觀龐貝城,酒店內有一個大型的公園和一個花園,Mario甚至提出在我們退房後離開我們的車。早餐很棒,卡布奇諾很棒,這是我在意大利時最好的之一。如果有機會一定會再次入住夢幻屋😀 酒店也在市中心,離主街一條街,龐貝入口連5分鐘都不到。

舒適,保存完好的民宿,從2個大門到考古遺址的距離相等。離火車站步行距離。我的房間有一個漂亮的小陽台,可以俯花園和小鎮遠側的山。還有一個更大的公共露台,還有紫藤,還在開花。一切都很乾淨,秩序很好。達里奧是一個很好的主人,做了一個非常好的卡布奇諾。早餐豐富多樣,歐陸式風格。達里奧還將爲您預訂廢墟之旅,或維蘇威,大力神等。我預訂的龐貝之旅很有趣;我建議您這樣做,以獲得導向和了解網站,然後自己呆在那裏走動。雖然牆壁有點薄,所以如果有人吵鬧,你會聽到的,總的來說,它很安靜。附近沒有太多的街道噪音和最小的步行交通。幾個街區外的餐館很多。

完美的住宿。一切都很乾淨,主人安東尼拉非常熱情,非常樂於助人和友好。每個房間都有一個巨大的陽台,有桌椅和躺椅。早餐很好,很豐富。不同的麪包,肉類和奶酪,也有很多甜點,還有甜糕點和自制蛋糕。位置對我們來說很棒,安靜,步行到中心只有一小段路程,有你需要的一切。肯定會再次入住。