訪訪客用戶Das Hotel Basecamp ist super gelegen und bietet alles was man für den Aufenthalt in Zermatt braucht.
Das Personal ist sehr freundlich und hilfsbereit.
Das Frühstück geht nicht besser und die Zimmer sind sehr gut eingerichtet.
MMic HThis is the best hotel for our whole Switzerland trip, my wife loves this hotel a lot and so do I. This is a quite quiet hotel but with everything you need. They have spa facilities and it’s very modern design and a relax area after a day. We also visited the bar, the lady worked in the bar is friendly and professional, she recommend with the house red wine, you shouldn’t miss it. It’s one of the best wine I had. Don’t miss this hotel if you visit zermatt. We will return in summer time.
訪訪客Trip.com did not state the linen fee charges per person on their website. When I arrived I was shocked that a 4CHF per person per night has turned in a 78 CHF payment which is a huge discrepancy. However, it took me about 2 hours and I resolved this with the service reception of Alpen. There is no main reception in this lobby but the service providers were superb. The room is amazingly spacious and clean and it was an overall lovely stay thanks to the great service and comfort of the room.