西達河小屋別墅飯店

I've taken quite a bit of time to write this review as I hope it gets taken seriously and some changes be made not for my sake but for the sake of others I'd seriously hate for any family to have to experience what we did these school holidays. Saftey concerns. the paths are not lighted properly you will be waking along a flat footpath and then all of a sudden it goes to stairs or a drop off with no warning and no way to be able to see this is going to happen There is a lake that is unfenced that children can quite easily drown in if they were to happen to wonder as young children often do. Needs to be fenced as most other lakes as required to do so even swimming pools are fenced. So this makes no sence as to how they can have it fenced? The showers are boiling hot in temperature and takes almost turning the cold all the way on to even get a tiny bit of cold There was no bottled water in our fridge as it states there should be multiple ? However the jug we did have tasted like cleaning chemicals and when telling staff about this they did nothing and didn't even bring me or offer me any fresh water My other concerns and problems . Literally only rating one star to make a review. This place was the most worst experience for a family holiday ever in our lives We booked a lodge and ended up in a budget motel at best. With no tap water to drink, We had to drink from a bathroom sink next to the toilet there was a light on outside our window all night. Dirty Sheets. And only 1 shampoo conditioner and soap given between 4 people , heater was broken so we froze the whole night If you wanted your window blind open there is absolutely no privacy as everyone can see into your room and the walkway is less then two meter from where u are lying in bed And be prepared to literally be treated as though your needs and requirements are not there problem as we stated upon our arrival that our accommodation had been a misunderstanding and were very displeased with this as we were expecting a lodge not a sub standed room. to only be told it is our own fault. And that our children where not aloud at any of the other lodges And there is nothing they could do about it and the whole motel complex we had been put into is labled as a excutive lodge And When Discussed with manager We Were Told that ( excetive is just a word and that the manager states its not a lodge. Yet online and on the key it clearly states its a (excetive platypus lodge ). The Wood lodges next door to us. Is labled as just a lodge yet there Were a full house with a fire pit. What we were expecting. Yet an ( executive lodge ) gets u chucked into a budget motel room. Go and figure how that works anyone would think executive is better then just a normal lodge. After discussing this with the manager he stated that I was the first person ever who had said this. Yet Upon Returing Home And Reading countless numbers of reviews I see many people have experienced the same problem an

My partner and I attended the Mt Tamborine Wedding Expo and learned of this venue. We tried to call to book an appointment to view many times, however their phone lines were down everyday. Their website says to email instead, so we sent through three Enquiries; none of which were responded to with a way to book a viewing within the next 2 weeks on a weekend. All emails were responded to with a standard form rather than a way to talk to an actual person. We were in the area viewing another venue and stopped by to see if we could talk to someone in person and the view the venue. We were told that the relevant staff members were busy. We asked if we could book in a time the following weekend to view the venue and we’re advised they had one opening at 11:00am on Saturday. Unfortunately this is when we have another venue viewing booked in for whom actually responded enthusiastically to our attempts at communication. If Cedar Creek Lodges are too busy to take on more business, maybe they should stop attending wedding expo’s to drum up business. How disappointing. Our advice to other couples is not to bother.

Dirty room, including stained duvet and crushed bugs on the wall. Food was subpar and the buffet was unsanitary with birds pecking at tongs and drink spouts. The location is beautiful however. I wasn't going to review as well until the owners more than unsympathetic response to my partner on google. He wasn't able to upload them here as Google won't let us. Nasty response from the owner incoming I'm sure despite the fact we spent good money at this establishment and haven't asked for any refund or compensation.

Accommodation was great, small lovely touches greatly appreciated. However staff not as refined un helpful at best, such a let down. The one ray of sunshine was Kaye, clone her and you would have the perfect team. Kiosk timetabled to be open until 4 as per their own website left dismayed customers looking for lunch at 2pm to find everything locked up! Website inaccuracies.

Not happy. We Have been repeat visitors and always stay the night and have never been able to fault anything. Unfortunately this time staying in the brumby lodge we were shocked at the state of the place, disgusting marked stained walls squashed mosquitoes with blood on the walls dust and bugs on most surfaces and fans that look like they have not been cleaned in years. Very disappointing and a bit disgusting. Unfortunately you can't upload pictures here but am happy to share them with any concerned parties.

We had a fabulous holiday at Cedar Creek Lodges. From the moment we booked until checkout the service was fantastic. The resort is a combination of a adventure park plus place to stay with everything from tent pitches to luxury lodges so it's an interesting mix of luxury and roughing it! We were lucky enough to be put in a glamping tent with its own hot tub which really was so deep and large it really was more like having our own hot pool! The tent had everything you could wish for from king bed to TV to amazing outdoor shower and bathroom. The whole outdoor area was fabulous with table and chairs, pool and bbq area. The only improvement I could suggest is to have some way to get to this area without having to go through the tent. We were there with a group who in order to visit us had to walk through our bedroom each time! We didn't see any of the other accommodation inside but our friends were in a lodge which they also said was great. The communal area of the lodges has a kiosk which serves everything from coffee to ice cream to burgers and pizza and a restaurant that serves what looked like a fabulous breakfast (we at at our tent) and serves dinner. We at dinner here together and had a lovely evening in a beautiful setting and really were blown away by the standard of food. There is also a bar and pool table area which our kids enjoyed. Then there is the park itself which is a separate business but is intertwined with the lodges. You can choose to do zip lining, treetop adventures, mining, panning and crazy golf. We did it all and our kids LOVED it! The thing to be aware of is if you have to book the zip line and treetop adventure in advance. Also beware the treetop adventure is quite scary for wimps like me. I had no idea! Mt Tambourine itself is a beautiful area and if I'd known I would have allowed more time to explore the area. There are lots of good places to eat (although a lot close in the evenings), some great cafes and tea houses and lots of quirky shops. You can also go wine tasting in the area. All in all this was a fabulous trip for a group with kids, can highly recommend.