My family stayed one night pre-surgery and considered the Isle of Palms Hampton Inn in Mt. Pleasant. . Our family was to be in Mt Pleasant for an out of state family member's surgery and there for the 2 week recovery time after surgery. We decided the outdated upholstered lobby and room furniture, plus the plywood on the dining area may not be the ideal hygienic environment for a post surgery patient and 2 week recovery stay. Thankfully the staff understood and we were able to move before the discharge from hospital. Thankfully our family members surgery and recovery time in Mt. Pleasant was safe and thus far successful. We are grateful and back to our state and home.
There was coffee service in our room. We used it one morning and left two dirty coffee cups in the bathroom. When we returned that evening the dirty cups were still in the bathroom uncleaned. Additionally the bathroom counter appeared not to have been cleaned by housekeeping. When I complained management apologized and provided us with a complimentary breakfast the next morning. We left the dirty cups in the bathroom and used the paper cups that were also provided for our coffee the next morning. When we returned that evening I was appalled to find the dirty coffee cups still in the bathroom. For two days housekeeping failed to clean the cups. They also did not replenish the coffee supplies. The hotel was lovely but housekeeping was terrible.
220kittysThe location of the hotel was perfect for our needs. The evening front desk staff was helpful and friendly. The morning staff, not so much. Our room was clean and comfortable. The breakfast was good except for the grits! My biggest complaint was our neighbors! They had a toddler that would not stop screaming and this happened at 9:30 at night. This was not the hotel's fault (except for thin walls?). Overall, we were pleased with the hotel.
訪訪客度過了一段美好的時光,住在海港碼頭,大部分時間一切都很好。我唯一的抱怨是,我們的房間沒有刷新,不得不請前台確保它完成,也是來自 AC 的房間裏的水坑,但曾經報告說它立即修復了。魚屋簡直令人難以置信,週二的牡1美元!扇貝和利索托離開這個世界,玉米麪包放在我吃過的最好的煎鍋裏!並且喜歡約翰尼在橋酒吧,超級友好,很好,有趣,很棒的服務。很棒的飲料和很棒的氣氛。有一個建議是,每天早一點時間乘坐班車,直到下午2點才有班車,每天都要乘坐水上出租車,只是想一下!迫不及待地想回來住在海灘俱樂部!
BBeth GWe absolutely love this hotel & have stayed here anytime we come to Charleston. It’s nice because it’s away from the craziness of downtown and gives off resort vibes. The staff is wonderful. Tonya Williams at the front desk is always so helpful. She goes above & beyond to make sure her guests are completely satisfied & happy. Hotel Indigo is lucky to have her.
I've been making annual trips to Charleston for a decade, and this hotel is always part of my plans. It has an ideal location in Mount Pleasant, just over the bridge from downtown, and in fact there's a stairwell that goes directly from the property onto the bridge walkway. It's also been consistently clean and comfortable. My stay was in room #317, which is one of their larger two-queen suites with living area and two TVs. The suite has a sectional-style sofa, which is ideal if meeting people while in town. The bathtub is nice and wide, and the trash cans are of a good size - the seemingly minor things that can still make a stay more enjoyable. I had no issues at all during my stay. One minor note - there's no freezer section for the in-room fridge, so plan accordingly. This hotel has always had one of the better hotel breakfasts, and that hasn't changed. Nor has the breakfast lady, who's been working here since I began my yearly trips and who rememebers me from all my past visits. The staff all around is friendly and helpful, in fact. The Comfort Inn & Suites Patriots Point has always been a clean and reliable hotel to stay at for my yearly trips to the Charleston area. Thankfully, that hasn't changed, and it will continue to serve a key role for my future visits to the city.
This is a good choice for a cheap no-frills hotel but we will pay a little more for someplace better next time. The so-called non-smoking room smelled of smoke. Toilet had hair on it. Ceiling was peeling in places. Bathtub spigot was loose. Bed was fine. This was really nice about 10 years ago when it was renovated. But looks like it hasn’t had any serious maintenance since.