希爾頓查爾斯頓海港大使館套房飯店山愉快

I was charged more than double for parking (1 vehicle), even after confirming with front desk staff that I simply had to press the "hotel" button at the parking garage in order to avoid duplicate fees. I'm now having to dispute this fraud with my bank. Terrible service provided by the front desk staff.

The suite we had was smaller that we have had at other locations. Awkward wall shelves make the living room impassable when the sofa bed is out. There is a lot of unnecessary furniture that made it feel smaller, a coffee table desk and three chairs in addition to the side tables. The area is nice and easy to get to. The property looked well maintained and our room was clean, however there were large groups of sports players on this visit and the public areas had trash and food scattered about. Obviously staff could not follow them around cleaning up but it was disappointing.

We have gone to Charleston once a year for many years now. This is our favorite place to stay! The employees are so kind and the location is fantastic. Housekeeping did a wonderful job straightening up our room daily and keeping our linens well stocked. My only complaint is that the carpet in our room (this past weekend) was showing some wear in some areas. Many thanks, Embassy for a wonderful anniversary weekend!

Very nice place Very nice place, clean and spacious. The only downside was we needed to do laundry and when we went down to do that, found out that it only takes quarters and we needed change and the hotel wouldn’t give us change. 3 loads was $18, who has $18 in quarters in their purse? So how are you supposed to do laundry? They need a change machine or get a CC reader on the machines. Other than that we had a nice stay.

Very conveniently located in point pleasant-9 minutes from downtown Charleston. Staff is very kind and helpful. One of the few things that I found inconvenient was the parking situation in the garage behind the hotel. Gates didn’t work even with room keys and I ended up having to be buzzed in by the hotel every time I arrived or left. Directions from the garage to the hotel were also confusing; signage indicated check in was on level 2 even though it was level 1. Also my bed and pillows were very uncomfortable. Hard mattress and pillows that offered no support

Embassy Ferry Wharf This Embassy suite is very new, so it is up to date. Very nice lounge/bar area, close to the bridge and harbor. I was able to have breakfast and dinner here, both were very good no complaints. The rooms are very well kept and updated, tv is large, the bed was comfortable. They do have a parking deck that is nice because its covered parking but you do have to pay per night to park.