莫斯科城市諾富特飯店的評論

住宿方回覆: Dear Valued Guest!Thank you for posting a positive review of your stay at Novotel Moscow City. We are happy to hear that you stayed satisfied with rich breakfast and hotel location.Indeed, the location of the hotel is perfect for business or leisure, with many of Moscow's must-see sights just a short walk away and an adjacent transport hub for quick and easy access across the city. We very much appreciate your kind compliments and recommendation, and look forward to welcoming you back to stay with us very soon.Warmest regards,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest!Thank you for your kind feedback relating to your stay with us. We are pleased to know that you liked our location and breakfast. It is also a great compliment for us to read that you found our restaurant comfortable for you.We will be happy to welcome you back at Novotel City during you next visit to Moscow.Yours sincerely, Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest,Let us thank you for staying at Novotel Moscow City hotel and recommending us on trip.com as one of the best 4-star hotel you have ever been!We were so excited to hear your kind words about the hotel location, cleanness and, of course, about our staff. All of us work hard to provide comfortable stay and warm, welcoming service at all times. Your recommendation to everyone to stay here is the greatest reward for the team of Novotel City.At the same time, we are sad to hear that you were cold in your room. Your valuable comments were taken into account and shared with the Chief Engineer.We will be extremely happy to see you with us again and will do our best to make your stay the most comfortable!Warmest regards,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest!Thank you very much for your time to post so positive review of Novotel Moscow City on Trip.com!We are extremely glad, that you enjoyed your stay at our hotel and highly appreciate the way you evaluated our convenient location!We are looking forward to welcome you back on your next visit to Moscow.Cordially,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest!Thank you for writing such a positive review following your stay at Novotel Moscow City and deciding to share your experience with others.We are delighted that you had a great time with us and enjoyed our amazing location and breakfast. Thank you for recommending us, we appreciate it a lot!We are looking forward to welcoming you back at Novotel Moscow City.Cordially,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest!Thank you for taking the time to share your experience at Novotel Moscow City! We highly appreciate your kind words regarding rich breakfast and convenient location.We are sorry, that you were disappointed by your last visit.At Novotel, we strive to provide a superior service for every guest; therefore, we have taken your feedback into consideration to work better on relations with our guests. It’s a pity that we were not informed about your comments during your stay. If you feel any inconvenience, please do not hesitate to contact the Duty Manager by dialing 0888, and upon availability we will be glad to offer you a room that is more suitable for you!We also happy to inform you that we have started the rooms division renovation.We are looking forward to another chance to welcome you as our Guest again, and sincerely hope that you will have wonderful experience at our hotel! Warmest regards,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest,Thank you so much for taking your time and posting your feedback regarding your recent stay at Novotel Moscow City.It is so nice to know you liked our vibe and we met your expectations.Thank you for recommending us, we do appreciate it!We are looking forward to welcoming you at our hotel soon!Cordially,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest!I would like to thank you for taking the time to review us on Trip.com following your recent stay at Novotel Moscow City.We are very happy to know that you enjoyed the hotel location.We hope to have the pleasure of welcoming you back again on your next visit to Moscow.Warmest regards,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest,Thank you very much for your time to leave so positive review of Novotel Moscow City on Trip.com!It’s so great to meet our Guests’ expectations, whether it is a comfortable room or the service quality, and we are really happy that you highly valued our efforts!Every day we are working on improvement of our service and offer new options for our guests. Your kind words help us to become better! Looking forward to welcoming you at our hotel again during your next trip to Moscow!Warmest regards,Elena GorodinskayaOperation managerNovotel Moscow City

住宿方回覆: Dear Valued Guest!Thank you for posting a positive review of your stay at Novotel Moscow City. Indeed, the location of the hotel is perfect for business or leisure, with many of Moscow's must-see sights just a short walk away and an adjacent transport hub for quick and easy access across the city. We very much appreciate your kind compliments and recommendation, and look forward to welcoming you all back to stay with us very soon.Warmest regards,Elena GorodinskayaOperation managerNovotel Moscow City