索內斯塔精選羅利達勒姆機場莫里斯維爾

It was very nice but wish they gave breakfast for free

We enjoyed our stay at this hotel. The hotel was clean and the staff was friendly.

Where to begin, with at least 6 hotels around, this is got to be the worst of the bunch pay for a breakfast sandwich, free coffee for 2 hours, then you pay. The room no microwave, but you can carry your food to the third floor where they have for the guest. I was there for 4 nights, and they only came once to change towels but not clean the room. I asked the maid for some coffee pods for the Coffee maker, and she said she didn't have any as she was cleaning another room next to my room (I actually saw them on her cart) I emailed the corporate office to give my comments on this hotel, they responded that it was privately owned under their name. the manager would reach out to go over my concerns, when i read their communication to the manager, the manager closed the concerns without reaching out to me. and said he would reach out via email. I am still waiting for a respond via email or call 5 days later. I DON'T NEED A RESPOND. I will never stay or recommend this Hotel to my worst enemy.

Staff were good. Place is old and run down and has an odor. Our AC wasn’t working and despite calling the front desk, no one checked it. I also didn’t like that I had to give AND sign a $100 incidental at check in. I know most hotels ask for an incidental card for the file, but I haven’t had to actually sign for it before. No outlets by the bed - couldn’t plug my cpap in.

I was very disappointed. We had made the reservation back in April for a king-size bed. When we arrived, we had no option but two queens. The bathroom door would not work at all. It was jammed. This is not what I had expected based on the reviews. If you make reservation two months ahead of time to give away, someone’s room is completely unacceptable.