SureStay Plus Hotel by Best Western Berkeley Springs

The room and hotel were very nice

Hotel was very clean. Check in person not very pleasant. Check out person very nice.. Walls are a little thin but otherwise a very nice hotel.

Room was VERY clean and comfortable. Also very quiet. Dolores at the front desk was pleasant, friendly, and efficient. Restaurant right next to the hotel was great. Service was amazing and the food delicious. Can’t say enough about our stay. Highly recommend!

Okay but dated The hotel was very clean but also very dated and in need of upgrades. Low toilets, dated furnishings, and basic televisions. So for one night it was okay but I would not use for an extended stay. Unfortunately it is the only hotel in the area!

For a tiny rural area the location was great. Not walkable to the cuter old downtown but close, ans restaurant on the property was good and a well priced. Grocery a minute drive.. a few other dining options within minutes. Service was very friendly and helpful. Room was not new but in good shape and clean. Bed comfortable and lots of pillow choices. Breakfast was better than average (US) hotel inclusive, with eggs, sausages, biscuits and waffles.. only negatives for me was chatty guests nextdoor up to the wee hours - but that could happen anywhere.. if I could have made the air unit run constantly it would have solved it. No movie channel options on tv either.. typical cable package only. But overall recommend !!

Everything was good. The lady at the desk was very friendly and efficient. Breakfast was good.The only thing is the walls are very thin. You could hear talking from the other rooms and everything going on in the hallway. They were running the vacuum cleaner at 8 o’clock in the morning in the hallways. Also, the little shampoo and conditioner was impossible to use. I couldn’t even squeeze the bottles.