伍德斯普林套房裡士滿機場

Bare Bones Front desk service was very friendly. I didn't catch her name, unfortunately, but the gal working was very customer-service centric and is great at her job. The overall facilities were clean and new. These are my only positive takeaways. However, I stay at a lot of hotels for work and here are the three major issues I encountered. 1) For a 'suite' style hotel these suites were missing everything a normal suite w/ kitchenette usually have. There was no hair dryer, no cutlery, no dishes, no glasses, no silverware, no paper towel, no dish soap, no iron, etc. Everything is by request only. This is unacceptable. If I pay for a suite I should not have to request basic items, like plates. 2) NOISE. This is one of the noisiest hotels I have ever stayed in. The doors slam so loud and there is no way to prevent from hearing this. There is no reason for the doors to be this heavy. You can hear every noise made in the hallways and in the rooms surrounding you. 3) The bed. I am still sore from this mattress. It was horrible quality. And the bed frame was appalling. This bed was on a stilt-style frame, which I have never seen in a commercial property. Either the floors or the stilts/legs were uneven, as not all legs touched the floor. Furthermore, the metal legs had no rubber protectors on them, so the bed slid around with every movement, including something as simple as getting out from the bed. One of the worst sleeps of my life. Would not stay here again.

Room dirty This room was not clean upon the day. The bathroom was filthy. Notified front desk came and inspected. Said there was nothing she could do because she was not housekeeping about 10 to 20 minutes later she then call back up and offer another room.

This was a deceptive arrangement. ******* promises all fees covered, then the dump of a hotel adds on, exhorbantly. Ill never use ******* again. The hotel was a fangerous dump