蒙特利爾Parc Willibrord附近住宿

酒店在市中心，旁邊就是火車站；在一樓沒找到大堂，一問才知道酒店大堂在10樓；訂的是大床房，給的是雙床，可能是到店比較晚的原因吧，沒有深究；房間在11樓，比大堂10樓還低半層，沒有電梯，有一個台階走下去，比較奇葩；更神奇的是酒店10樓有一個室外游泳池，還種很多花草樹木。

酒店很乾凈，廚房設備齊全，早餐也很豐盛。酒店位置很好，離火車站很近，景點全在周邊徒步可到達，離簽證處也很近，下次有機會了，我還會再住這家酒店。第一次選擇帶廚房的酒店，讓我很吃驚如此乾淨整潔，餐具齊全，讓我沒有想到，今後，我會關注帶有廚房的酒店。

我們住在這間公寓不是第一次。主要是因爲位於蒙特利爾市中心,就在麥吉爾大學附近。三星。沒有特別的期望。主要是一直是乾淨的。豪華公寓,有一間臥室,一個大廳,一個小廚房,還有一個吃飯的區域。但是這次咖啡機壞了,廁所了,房間的清潔,我們已經回到酒店了,所以下午就來了。結果,在我們面前,要麼房間打掃,要麼我們放棄打掃。早餐總是非常基本,人多。大多數情況下,他們寧願去別處吃早餐,雖然早餐付了錢。 總的來說,隨着時間的推移,服務和基礎設施的發展變得越來越差,價格也在上升。很遺憾。

來旅遊，酒店處在市中心的中心，也是一個商業綜合體，有超市和餐廳地段很好。房間大小還可以，雙床蠻大可以睡二位，服務的話覺得很一般，前台衹有一位女員工在入住期間看到任何人會微笑打招呼，其他的看到本土人士或者相同語言的面帶微笑非常熱情，而看到我們，就是看一眼轉過去了，我們衹談服務不談其他。哪怕你説謝謝，他也不會回覆 不客氣，而就在前面説相同語言的人説謝謝就馬上微笑回覆不客氣。服務方面和國內的差距蠻大，叫拿個枕頭打電話給前台，一個小時內打了二次才送來，也不會和你説抱歉不管是前台還是客房，就是習以為常的態度，這個酒店地段級別倒是可以希爾頓，裝修逸林，服務的話感覺有點INN的水準了，主要是前台的員工接觸的多，餐飲的服務不錯態度很好。

一早7點左右突然有黑人竅門，沒反應後打算強行進入我房間，我大聲呵斥後走掉，我追出來，黑人假裝打電話趕緊跑掉，到前台投訴説誤會，我問什麼誤會？他們支支吾吾，一會兒以查房為由，我問查房有早上7點的嗎？而且沒有任何工具？然後又説門把手沒放請勿打擾的牌所以打算進入，這都可以隨便進入嗎？早上7點。而且我沖出來後為何黑人不敢解釋？馬上就跑？ 這不會是酒店監守自盜吧？我退房都沒給出合理解釋。大家一定要小心。

我一般不會去寫好評，但是這個酒店由於它的性價比，我覺得必須要寫。 酒店在滿地坑這個相對發達的城市來説，才100刀（不含税），我在這酒店附近好像也沒有找到這麼便宜的。 但是便宜歸便宜，裏面的服務和環境以及位置並不差。服務來説，前台用英文不會受到岐視，非常熱情。 房間環境的裝修可能有點舊，但是絕對是乾淨衞生的，不影響使用。 而且房間很大，還配有一個全功能的廚房，以及餐具。 房間的隔音也很好，至少我當時無論任何時候都沒有聽見別的房間的動靜。 位置剛好坐落在市中心，距離景點以及唐人街都很近，大部分景點走路就可以到。 缺點：停車場需要收費，35刀一天（好像）。 當時電梯不知道是不是壞了一部，衹有一部的情況下，很多時候都需要等很久。

酒店位置優越，離地鐵站、唐人街和市政廳很近。前台人員服務熱情，房間衞生安靜。缺點是基礎設施老舊，不提供牙膏牙刷和拖鞋。總之，該酒店性價比還是很高的。

預訂效率很高,因爲你收到了主門和房間的代碼。在抵達前。值班時的接待不想做很多事。我們在接待時間嗡嗡叫進入,他們問我們是否有我們的代碼/我們的代碼不工作。我們無法找到接待處,要求在可用的時間內提供歐陸式早餐或洗浴用品。在做後者時,我們遇到了非常好的人的老闆。精品酒店確實需要工作,因爲它在公共區域的部分地區看起來破舊不堪,而我們看起來很累的房間。wifi,這裏沒有問題,因爲擴建器在我們的二樓大廳。浴室的外部浴缸邊緣牆壁上似乎有血跡。房間百葉窗純粹,上窗被揭露。有西側的房間,這對不容易被光線喚醒的人來說無關緊要。電梯工作,當你有行李超過揹包時,這是很好的。停車,位置需要指定只有4個景點,除非一個人可以在人行道上開車,在面對建築物時將一個靠近樓梯左邊的子緊湊型停車,以獲得第五個景點。如果現場有摩托車,就沒有問題。過夜,由於位置,它是和平的。對於價格,這不是首選,但我們最後一分鐘預訂。

車可停酒店門口，等辦理入住後拿卡再去旁邊的免費停車場。房間乾淨，設施都挺新。樓下有星巴克，飯店可以看比賽吃飯喝酒聊天，商場也在附近。

We stayed at the hotel October 14-15, 2023. The hotel experienced a power outage that resulted in us not having power for 13 of the 16 hours we were guests. The power went out at ~10pm when we were still awake, we woke up at midnight because our room was very warm due to the air condition being out as a result of the power still being out. When we spoke with the front desk staff, the staff member did not share our concern and said someone would be coming in the morning to deal with an electrical issue. We explained since the outage was localized to our side of the hotel on the first floor, we thought the problem was a breaker that literally just needed to be switched off and on again. We were told no staff member on site had a key to the breaker room, which is a concern in case of emergency. We felt like we were held hostage in our room because the staff member also told us that if we left the room locked (we'd propped the door open to go talk to them), we might not be able to get back in, since there's no manual way to open the door if the key pad is not working. We couldn't leave because we couldn't pack in the dark. We also couldn't do anything in our room due to the power outage and were unable to sleep because the room was so hot without A.C., we sat in the dark for hours. Finally, the breakfast at the hotel was awful. The dishes were dirty, the cream for the coffee expired and became all chunky when poured in, and my wife got sick from what she ate. When we explained the above at checkout, we were informed that the front desk staff couldn't do anything about the above issues and were unable to compensate us for the very poor experience. The staff took no initiative at all to try and contact a manager or come up with any solutions. When we asked to speak to a manager, they took our information and told us that management would reach out. No manger contacted us, despite our repeated attempts to contact them by phone and email. We reached out to both the Sales Manager (Sabra) and the General Manager (Lucie Bergeron) repeatedly, as well as the general email for the hotel and received no reply. Over two months later, through our persistence, we were put through to Sabra Rezigue who was quite rude and was in a hurry to get us off the phone. Sabra said that our multiple emails had ended up in her spam folder and she did not receive them (despite our cc'ing multiple emails at the hotel). She did not have any good explanation for staff that were successfully emailed not making any attempt to contact us back or forward our complaint to a manager. She attempted to blame Hydro Quebec for the power outage despite our explaining that the problem was only in our wing of the hotel and the rest of the hotel had power. Ultimately, Sabra told us that she had to deal with another client and cut the call short. We were not contacted by Sabra again despite her assurance that she would get back to us same day and were only compensated a refund of half t